Description
We are looking for a bilingual candidate who speaks English and Spanish
The opportunity
Cornerstone First Mortgage's Miami branch is one of the top-producing branches in the company, and we are building the operations leadership to match. We are looking for a Director of Mortgage Operations to own everything that happens from completed application to closing: processing, underwriting coordination, closing, compliance, and the team that does that work. Our loan officers originate and take applications, and our processors process the loans. You make sure every loan they bring in funds on time, clean, and with a borrower and a realtor who want to send us the next one.
If you have led branch operations at a large retail lender and you are ready to build a department rather than maintain one, we would love to talk.
Responsibilities
$4b
Qualifications
Who you are
• 7+ years in mortgage operations, including 3+ years leading branch operations at a large retail lender
• Hands-on processing and underwriting background: you can read a file, see the issue, and guide the team to the fix before underwriting asks
• Strong command of Conventional, FHA, VA, and Non-QM guidelines; DSCR and foreign national experience is a plus
• Comfortable in Encompass or a similar LOS and in Salesforce or a comparable CRM
• A builder of systems: you have written SOPs, built scorecards, and improved turn times at a previous branch
• A leader people want to work for: calm under pressure, clear about expectations, generous with coaching
• Bilingual in English and Spanish is a strong plus; our partners and clients are
• You enjoy working alongside loan officers and see the sales team as the customers of operations
