OverviewWilliam Charles Construction is hiring an Equipment Assistant to support our equipment department.
The Equipment Service Manager is responsible for but not limited to managing an efficient service operation ensuring all Company equipment and vehicles are serviced accurately according to manufacturer guidelines, safely, quickly and within budget constraint.
This role is based in our Rockford, IL office and is required to travel to various job site locations and equipment vendors approximately 15% of the time.
Responsibilities- Develops and enforces best practices within the Equipment Department business unit to ensure
operational efficiency and effectiveness - Identifies resources, assigns workloads, and manages schedules to ensure timely delivery of service
work performed - Monitors field and shop service repair jobs and hours including closing all work orders in a timely
manner - Manage and dispatch field/shop mechanics based on job priority, location, and technician skillset
- Ensures work is performed accurately to manufacturer recommended standards and in compliance with
company policies and procedures - Secures, analyzes and approves vendor quotes, and estimates for services, tools, parts, and supplies
- Review invoices for accuracy and dispute any discrepancies
- Applies knowledge to warranty items, warranty requests, and coordinate warranty repairs.
- Ensures the operational availability of fleet equipment
- Keep current on new technologies as they relate to management of equipment and apply accordingly.
- Maintains a safe working environment in compliance with Federal, State and Local regulation, including
DOT, OSHA and MSHA - Monitors and control inventory levels of parts, tools, and supplies.
- Develop and maintain vendor list and continuously monitor overall quality of service provided.
- Other duties as assigned
Qualifications- Bachelor's Degree in Equipment Service Management or Business Management preferred. A combination of education and experience will be considered in lieu of a degree
- Minimum 5 years of experience in servicing heavy equipment in the construction industry or dealership
environment - Must have and maintain a valid state issued Driver's License with driving record that meets William
Charles Construction's risk management guidelines
Knowledge/Skills/Abilities- Proficient with computer systems as they relate to utilization of scheduling of manpower/resources,
implementation of preventative maintenance programs, inventory management systems, along with MS
Office Word, Excel, PowerPoint, and Outlook - Experience with ERP system - Visa Viewpoint Preferred
- Thorough knowledge of cost tracking and equipment life cycles
- Strong commitment to safety
- Excellent verbal and written communication skills
- Excellent interpersonal skills and the ability to build and maintain rapport
- Excellent organizational and time management skills
- Strong leadership and team building skills
Work Environment - May be exposed to extreme temperatures in the field - hot and cold
- May be exposed to chemicals, refuse and dirt from jobsites or equipment
- Moderate noise levels
- May be exposed to other risks associated with working around heavy machines, tools, and trucks
What's in it for YouFinancial Wellbeing
- Compensation $77,000-$100,000 / year, commensurate with experience
- Competitive pay with ongoing performance review and merit increase
- 401(k) with company match & Employee Stock Purchase Plan (ESPP)
- Flexible spending account (Healthcare & Dependent care)
Health & Wellness
- Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children
- Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount
- Discounted National Gym Membership Network
Family & Lifestyle
- Paid Time Off, Paid Holidays, Bereavement Leave
- Military Leave, including Benefits Continuation
- Employee Assistance Program
Planning for the Unexpected
- Short and long-term disability, life insurance, and accidental death & dismemberment
- Voluntary life insurance, accident, critical illness, hospital indemnity coverage
- Emergency Travel Assistance Program
- Group legal plan
Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact [redacted]. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information.
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Service Line (UKG) : NameWCL-William Charles Construct
