KnitWell Group
• $80K — $95K *Qualifications
Responsibilities
Benefits
About the role
This position is responsible for designing, developing, supporting and maintaining Enterprise Mobility IT solutions of varying degrees of complexity and scope. Resolves technical problems and issues that affect one of more functional areas of the business; has strong understanding of all current technologies as well as emerging technologies and has in-depth knowledge/skills in mobility technical domain.
The impact you can have
· Manages MDM software solutions, including the installation of configurations, applications, and MDM version upgrades.
· Evaluates and makes recommendations for all aspects of mobility including MDM systems, devices, operating systems (iOS, Android), etc.
· Manages wireless vendor relationships, tracking tasks, costs and credits.
· Provides basic to complex technical support to resolve wireless carrier activation and networking issues.
· Partners with associates and management team to define and provide technical solutions that meet mobile strategic needs.
· Consults with managerial and systems representatives to clarify program intent, develop back-up strategy and troubleshoot challenges.
· Collaborates with team members in writing automation scripts for executing deployments, data retrieval and reporting.
· Monitors and resolves system performance issues; identifies and corrects application software problems.
· Provides end user support, training and consultation to associates involved in the use of various systems.
· Anticipates future technology needs with regards to systems environment. Recommends and implements procedural and workflow changes and improvements.
· Participates in system integration, product development and ongoing maintenance of the environment.
You’ll bring to the role
· Bachelor’s Degree in Information Technology or combination of course work and job experience
· 4+ years of experience in Information Systems Infrastructure and Operations required
· Demonstrated experience with the technologies of the business environment specific to mobility and mobile devices
· Experience in IT retail or related discipline
· Production support experience with the technologies of the business environment
· Mobile Device Management experience
· Endpoint management experience
· Working knowledge of systems and networking including hardware, software, and wireless and LTE
· Broad knowledge and understanding of IT and IT related policies and procedures
· Specialty apparel retail industry experience
· Experience in a large scale, Corporate/Enterprise environments
Benefits
· You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
· Medical, dental, vision insurance & 401(K).*
· Employee Assistance Program (EAP).
· Time off – paid time off & holidays.*
Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.
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Our team will look into this right away.