Mitigation Project Manager

Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Integrity and strong character are essential
  • Self-motivated with a growth mindset
  • Empathy towards individuals in distress
  • Experience with mitigation and repairs in NYC
  • Strong knowledge of water, fire, mold, and contents restoration
  • Proven subcontractor management skills
  • Tech-savvy; adaptable to new software
  • IICRC certification, minimum WRT; clean driving record
  • 2-3 years managing restoration projects end-to-end

Responsibilities

  • Oversee projects from initial loss to completion
  • Conduct inspections and define project scopes
  • Coordinate crews, equipment, and vendors
  • Document all project details thoroughly
  • Maintain clear communication with stakeholders
  • Manage budgets, timelines, and project changes
  • Support office staff in billing and collections
  • Lead and develop field crews

Benefits

  • Performance-based bonus opportunities
  • Vehicle and cell phone allowance
  • Company-issued laptop
  • Paid time off per NYC law
  • Leadership development opportunities
  • Paid training and certification support
  • Strong team culture and operational support
Full Job Description
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development


Reports To: General Manager

We're hiring a Mitigation Project Manager to oversee water, fire, mold, and contents projects from first notice of loss through completion. You'll manage customer communication, field operations, documentation, budgets, and claim compliance while ensuring projects move efficiently and customers feel supported. This will be a foundational role in a growing franchise.

What does a Mitigation Project Manager with Paul Davis do?
  • Manage mitigation projects from initial loss through dry-out and transition to reconstruction.
  • Conduct inspections, define scopes, and coordinate crews, equipment, and vendors.
  • Maintain complete project documentation, including photos, moisture logs, daily notes, and compliance records.
  • Communicate with customers, property managers, adjusters, and stakeholders throughout the project.
  • Manage budgets, timelines, change conditions, and project closeout.
  • Partner with office staff to support billing and collections.
  • Manage crews including hiring and development
  • Given emergency services nature of role, flexible hours (nights / weekend) expected.

Qualifications:

Required
  • Integrity, honesty, and strong character
  • Self-motivation, growth mindset, ownership, and responsibility
  • A desire to help people in distress
  • Experience managing mitigation and repairs projects in NYC
  • Significant experience with water, fire, mold, and contents
  • Proven ability to manage subcontractors, schedules, and job sequencing
  • Proficiency with technology and adaptability to new software
  • Valid driver's license with a clean driving record and reliable transportation
  • IICRC certification (at least WRT)
  • 2-3 years of managing restoration projects end to end

Preferred
  • Restoration or insurance-related construction experience
  • Estimating experience or familiarity with Xactimate and Cotality (a plus, not required)
  • Additional IICRC certifications (ASD, FSRT)

Who Thrives in This Role:
  • You take ownership of outcomes, not just tasks
  • You are margin-aware and disciplined about scope
  • You hold subcontractors accountable and follow through
  • You communicate early when issues arise

Pay Structure & Hours:
  • Competitive base salary
  • Uncapped earning potential with performance-based incentive tied to completed, profitable projects
  • Full-time role with variable field schedule based on active projects

(Compensation structure and incentive details are discussed during the interview process.)

Benefits:
  • Uncapped performance-based incentive opportunities.
  • Generous vehicle and cell phone allowance
  • Company laptop
  • Paid time off and sick leave in accordance with NYC law
  • Leadership development and cross training opportunities
  • Paid training and certification support
  • Strong team culture and operational support

About Institute of Inspection Cleaning and Restoration Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that sets standards for the cleaning and restoration industry. The IICRC was founded in 1972 and is headquartered in Las Vegas, Nevada. The organization provides training and certification programs for professionals in the industry, and also serves as a resource for consumers seeking information about cleaning and restoration services. The IICRC has developed several standards for the industry, including the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration and the ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. The current President of the IICRC is Kevin Pearson.
Learn more about Institute of Inspection Cleaning and Restoration Certification
Size
50 employees
Industry
Founded
1972

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