Strong communication and customer service skills essential.
Ability to create estimates and manage project budgets effectively.
Familiar with industry standards and safety protocols.
Valid driver's license and acceptable driving record.
Responsibilities
Oversee day-to-day mitigation operations across crews and job sites.
Conduct on-site inspections for damage assessment and mitigation requirements.
Create accurate scopes, estimates, and job plans using company software.
Lead and mentor technicians for high performance and customer satisfaction.
Maintain communication with customers and internal teams throughout projects.
Ensure compliance with safety protocols and industry regulations.
Monitor KPIs and contribute to operational improvements.
Benefits
Medical, Dental, and Vision Insurance
Paid Time Off & Paid Holidays
Overtime opportunities
Leadership and certification training
Advancement opportunities within a fast-growing organization
Full Job Description
Job Type
Full-time
Description
Position Summary
The Mitigation Project Manager oversees emergency mitigation projects from initial assessment through completion. This leadership role includes scoping water/fire/mold losses, directing technicians, managing workflow and documentation, communicating with customers and insurance partners, and ensuring safety and quality standards are met. The ideal candidate brings a strong mitigation background, the ability to lead teams, and the operational mindset to drive efficiency and customer satisfaction.
Key Responsibilities
Oversee day-to-day mitigation operations, ensuring smooth workflow across field crews, equipment, and job sites.
Conduct on-site inspections to assess water, fire, or mold damage and determine required mitigation steps.
Create accurate scopes, estimates, and job plans using company software and industry standards.
Lead, mentor, and support technicians to ensure high performance and exceptional customer service.
Maintain strong communication with customers, insurance adjusters, and internal teams throughout the job lifecycle.
Manage projects from start to finish, ensuring timelines, budgets, and quality standards are met.
Ensure compliance with all safety protocols, PPE requirements, and industry regulations (IICRC, OSHA, etc.).
