Desire to join a focused, professional team with a positive attitude.
Strong commitment to excellent customer service.
Proven leadership ability with diverse teams.
Fluent in English for effective communication.
Valid driver's license with a clean driving record.
Availability for nights, weekends, and overtime when necessary.
Willingness to continually learn and adapt.
Responsibilities
Lead teams in tarping, board up, water mitigation, mold remediation, and carpet cleaning services.
Deliver exceptional customer service throughout all interactions.
Foster interdepartmental collaboration by assisting team members.
Act as a brand ambassador representing Paul Davis positively.
Conduct daily team huddles to prepare crews for daily tasks.
Meet clients on-site to resolve issues and provide professional opinions.
Perform quality control through site re-inspections.
Handle customer inquiries and concerns promptly and effectively.
Manage inventory of tools and ensure equipment is organized and ready for use.
Benefits
Opportunities for leadership development and career advancement.
Monthly cross-training opportunities for skill enhancement.
Paid training to enhance job knowledge and expertise.
Health, dental, and vision insurance coverage.
Employee referral program.
Team-oriented culture with a strong dynamic.
Performance-based bonus opportunities.
Full Job Description
Restoration and Mitigation Manager Experience REQUIRED!! Local to Temecula Area
What does a Mitigation Manager with Paul Davis do?
Lead a team of hardworking individuals serving others within your community
Make a difference for others that have had a disaster strike their property
Take pride when your team completes mitigation projects on budget with an exceptional customer experience
Be empathetic and show a sense of urgency while communicating through modern technology
Team Compensation and Benefits:
Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
Monthly cross-training opportunities to advance your career
Paid training
Health, dental and vision insurance
Referral program
Great culture and team dynamic
Bonus opportunities based on performance
Team Qualifications (Requirements):
Desire to join a world-class team and contribute a positive attitude
Dedication to customer service
Ability to lead others from diverse backgrounds
Fluent in English
Valid driver's license with a clean record
Have the ability to work nights/weekends and overtime, if needed
Desire to continually learn new things
Role on the Team (Job Responsibilities):
Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications.
Focus and dedication to providing excellent customer service.
Assist other team members when needed and foster a positive working relationship with other departments.
Be a great representative of our brand!
Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
Re-inspect job sites for quality control.
Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
Be accessible by phone and participate, as necessary, in the on-call schedule.
Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.
Compensation: $80,000.00 - $120,000.00 per year
About Paul Davis Restoration
Paul Davis Restoration is a franchise organization that provides services to clean up and repair damage to residential and commercial properties due to water, fire, mold, storm, or other disasters. The company was founded in 1966 and is headquartered in Jacksonville, Florida. Paul Davis Restoration has over 300 independently owned and operated franchises in the United States and Canada. The company offers a wide range of services, including emergency services, restoration, reconstruction, and remodeling. Paul Davis Restoration has received numerous awards and recognitions for its services and franchise system.
