Graduating in Summer 2027 or sooner with a focus on engineering fundamentals.
Hands-on experience with hardware systems like test stands or robotics through internships or projects.
Proficient in coding (Python or similar) for data handling and analysis.
Strong communication skills to explain technical concepts to non-engineers.
Ability to tackle open-ended problems in new environments.
Willingness to travel occasionally for on-site customer support.
Genuine interest in hardware testing and related industries.
Responsibilities
Write code to process and normalize customer data from various hardware sources.
Develop custom applications and dashboards tailored to customer needs.
Manage outcomes for assigned customer accounts by identifying and solving their test challenges.
Establish trusted relationships with engineers and operators, providing training on platform usage.
Debug real-time issues across the tech stack, knowing when to escalate problems.
Translate customer patterns into actionable insights for product and engineering teams.
Benefits
100% coverage of medical, dental, and vision insurance.
Unlimited PTO and sick leave.
Free lunch, snacks, and coffee.
Professional Development Stipend.
401k Plan.
Access to an in-office hardware lab with a $250 project stipend.
Annual company retreat.
Full Job Description
The role
We're looking for students with solid engineering fundamentals on track to graduate in Summer 2027 or sooner.
As a Mission Ops Engineer, you'll be the person on the ground helping customers deploy Nominal's platform into their test and operations environments - propulsion test stands, satellite mission ops, flight test, and similar high-stakes settings. You'll train users, troubleshoot issues in real time, and build the relationships that turn a deployment into a long-term partnership.
What you'll do
Write code to ingest and normalize customer data from test stands, DAQs, telemetry streams, and other hardware sources
Build custom apps, dashboards, and workflows on Nominal's platform for each customer's specific needs
Own outcomes for a set of customer accounts: run discovery to understand their test problems, then deliver solutions that stick
Build trusted relationships with engineers and operators, and train their teams as they bring Nominal into daily use
Debug issues across the stack in real time, and know when to solve something yourself versus pull in the broader team
Turn patterns you see across customers into clear input for the product and engineering teams
Reach out if...
You're graduating in Summer 2027 or sooner and are interested in a full-time position
You have hands-on experience with hardware systems - test stands, robotics, aerospace, automotive, or similar - through internships, personal projects, research, or coursework
You can write code (Python or similar) to work with real-world data, whether that's parsing sensor logs, building data pipelines, or automating analysis
You communicate clearly and can explain technical ideas to people who aren't engineers
You're comfortable working through open-ended problems in unfamiliar environments
You're willing to travel occasionally to be on-site with customers
You have a genuine interest in hardware testing and the industries Nominal serves
Bonus
Experience with data acquisition or hardware tools (DAQs, LabVIEW, MATLAB/Simulink) or data tools (SQL, Python, Pandas, Grafana)
Prior customer-facing, account management, or technical support experience
Benefits/Perks
100% coverage of medical, dental, and vision insurance
Unlimited PTO and sick leave
Free lunch, snacks, and coffee
Professional Development Stipend
401k Plan
In-office hardware lab with a $250 project stipend
