Minimum of 10 years as a software engineer in relevant programs and contracts.
Bachelor's degree in Computer Science or related field, or equivalent experience (4+ years).
DoD 8570 compliance with IAT, Level II or higher is required.
Experience with DevOps and AWS is essential.
Responsibilities
Support implementation, troubleshooting, and maintenance of IT systems.
Identify, diagnose, and resolve Tier 1 Help Desk problems.
Manage daily configuration and operation of IT systems.
Assist users with accessing and using IT systems.
Handle escalating Tier 2 problem identification and resolution.
Benefits
Comprehensive healthcare and wellness program.
Financial and retirement plans to support long-term stability.
Family support benefits to aid work-life balance.
Opportunities for continuing education and professional development.
Generous time off policies to ensure personal well-being.
Full Job Description
You must hold a current Poly clearance
Possess Ten (10)+ years of experience as a software engineer in programs and contracts of similar scope, type, and complexity is required.
Having a Bachelor's degree in Computer Science or related discipline from an accredited college or university is required. Four (4)+ years of additional software engineering experience on projects with similar software processes may be substituted for a Bachelor's degree.
DoD 8570 compliance with Information Assurance Technical (IAT), Level II or higher is required
**Experience with DevOps, AWS
Some of your day-to-day activities include but not limited to:
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at ELEVI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At ELEVI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
