10+ years of software engineering experience in relevant programs
Bachelor's degree in Computer Science or related field required, or 4+ years experience in lieu
DoD 8570 compliance with IAT Level II or higher required
Experience with DevOps and AWS is essential
Responsibilities
Support implementation, troubleshooting, and maintenance of IT systems
Provide Tier 1 Help Desk problem identification, diagnosis, and resolution
Manage daily configuration and operation activities of IT systems
Assist users in accessing and using IT systems
Provide Tier 1 and Tier 2 diagnosis and resolution for problems across various IT systems
Benefits
Comprehensive healthcare benefits
Wellness programs
Financial planning services
Retirement savings options
Family support services
Continuing education opportunities
Generous time off policies
Full Job Description
You must hold a current Poly clearance
Possess Ten (10)+ years of experience as a software engineer in programs and contracts of similar scope, type, and complexity is required.
Having a Bachelor's degree in Computer Science or related discipline from an accredited college or university is required. Four (4)+ years of additional software engineering experience on projects with similar software processes may be substituted for a Bachelor's degree.
DoD 8570 compliance with Information Assurance Technical (IAT), Level II or higher is required
**Experience with DevOps, AWS
Some of your day-to-day activities include but not limited to:
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at ELEVI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At ELEVI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
