The Microsoft 365 & SharePoint Engineer is a key member of the IT Infrastructure team responsible for the design, implementation, administration, security, governance, and ongoing support of PRC-Saltillo's Microsoft 365 collaboration environment. This role serves as a technical subject matter expert for SharePoint Online, Microsoft Teams, OneDrive for Business, Exchange Online, Microsoft Entra ID, Microsoft Purview, and related Microsoft cloud services.
Duties and Responsibilities
- Administers, configures, monitors, and supports Microsoft 365 services, including SharePoint Online, Microsoft Teams, OneDrive for Business, Exchange Online, Microsoft Forms, Planner, and related collaboration services.
- Designs, deploys, and maintains SharePoint Online sites, intranet solutions, document libraries, lists, content types, metadata, navigation, and search experiences.
- Develops and supports Microsoft 365 and SharePoint governance controls addressing provisioning, permissions, external sharing, guest access, lifecycle management, records management, and data retention.
- Designs and supports business process automation and low-code solutions using Power Automate, Power Apps, Microsoft Forms, SharePoint, Microsoft Graph, and approved Microsoft 365 connectors.
- Uses PowerShell and other supported administrative tools to automate provisioning, reporting, configuration management, governance, and operational tasks.
Education and Experience
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required. A high school diploma or equivalent with significant relevant professional experience and certifications may be considered in lieu of a degree.
- Minimum 5 years of experience administering Microsoft 365 services in an enterprise environment required.
- Minimum 3 years of hands-on SharePoint Online administration, engineering, or solution-design experience required.
- Minimum 3 years of experience supporting Microsoft Teams, OneDrive for Business, Exchange Online, and Microsoft Entra ID required.
- Minimum 2 years of experience with Microsoft Purview information protection, retention, Data Loss Prevention, audit, eDiscovery, or records management required.
- Minimum 3 years of experience planning or executing Microsoft 365, SharePoint, file-share, or collaboration-platform migrations required.
- Minimum 2 years of experience designing and supporting Power Automate workflows and SharePoint-integrated Power Platform solutions required.
Required Skills/Abilities
- Advanced knowledge of SharePoint Online administration, site architecture, permissions, sharing, metadata, content types, document management, search, and lifecycle governance.
- Strong knowledge of Microsoft 365 administration, including Teams, OneDrive for Business, Exchange Online, Entra ID, Purview, and related service dependencies.
- Working knowledge of identity and access management concepts, including multifactor authentication, Conditional Access, role-based access control, guest access, and least privilege.
- Proficiency with PowerShell; experience with Microsoft Graph and PnP PowerShell preferred.
- Strong analytical, troubleshooting, problem-solving, documentation, and customer-service skills.
- Excellent written and verbal communication skills with the ability to work effectively with business partners, technical teams, leadership, and vendors.
- Ability to manage competing priorities, estimate project effort, and deliver work within established deadlines.
- Understanding of ITSM and ITIL concepts.
