Req ID: 384954

We are currently seeking a Microsoft 365 Services Consultant - Hybrid in Beloit, WI to join our team in Beloit, Wisconsin (US-WI), United States (US).

About the Role

We're looking for an experienced Microsoft 365 Services Consultant to lead the design, support, security, and optimization of enterprise Microsoft 365 environments. In this role, you'll serve as a senior technical expert, partnering with customers and internal teams to deliver secure, compliant, and reliable Microsoft 365 services.

You'll work across technologies including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, Microsoft Purview, Data Loss Prevention (DLP), and Microsoft Defender.

Key Responsibilities

• Serve as a senior technical SME and escalation point for Microsoft 365 services.
• Troubleshoot and resolve complex Microsoft 365 issues, including critical incidents and executive escalations.
• Design and implement Microsoft 365 governance, security, compliance, and operational standards.
• Support customers with architecture reviews, service assessments, migrations, and best-practice recommendations.
• Configure and manage compliance solutions, including retention policies, sensitivity labels, eDiscovery, auditing, and DLP controls.
• Collaborate with security, infrastructure, service desk, and business teams to ensure service reliability and compliance.
• Develop automation solutions, operational procedures, technical documentation, and knowledge articles.
• Drive continuous improvement through proactive monitoring, service optimization, and automation initiatives.

Required Qualifications

• 10+ years of IT experience with 5+ years focused on Microsoft 365 administration, engineering, or consulting.
• Deep expertise in:
• Exchange Online
• SharePoint Online
• OneDrive for Business
• Microsoft Teams
• Microsoft Purview
• Microsoft Defender
• Data Loss Prevention (DLP)
• Experience supporting enterprise-scale and regulated environments.
• Strong understanding of Microsoft 365 security, compliance, governance, identity, and hybrid environments.
• Hands-on PowerShell experience for automation and administration.
• Experience managing major incidents, root cause analysis, and service improvement initiatives.
• Knowledge of ITIL processes, including Incident, Problem, and Change Management.
• Excellent communication, documentation, and stakeholder management skills.

Highly Preferred Skills

• Microsoft Entra ID (Azure AD), Conditional Access, and Zero Trust security architecture.
• Microsoft Defender for Office 365, Endpoint, Cloud Apps, and XDR.
• Microsoft Purview Information Protection and Compliance solutions.
• Tenant-to-tenant migrations and Microsoft 365 transformation projects.
• Microsoft Graph API, Power Automate, Azure Automation, and Logic Apps.
• Experience designing governance frameworks for highly regulated industries.
• Consulting or managed services experience supporting enterprise customers.
• Ability to mentor technical teams and provide architectural guidance.

Preferred Certifications

• Microsoft 365 Certified: Enterprise Administrator Expert
• Microsoft Certified: Security Operations Analyst Associate
• Microsoft Certified: Information Protection and Compliance Administrator Associate
• Microsoft Certified: Teams Administrator Associate
• Microsoft Certified: Messaging Administrator Associate
• ITIL Foundation (or higher)

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $117,600 - $156,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use [redacted].com, [redacted].com and [redacted].nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.