Job title: MI&I Content Manager
Location: Morristown, NJ , Cambridge, MA.
Main responsibilitiesThe Medical Information & Intelligence Content Manager serves as a member of the Medical Information & Intelligence (MI&I) content team and ensures the quality and integrity of responses provided to health care professionals and patients. The position is responsible for writing and reviewing global MI&I content (Global and Local) under the direction of the MI&I Content Head for the specific Global Business Unit (GBU)/Therapeutic Area assigned. The role also includes country/region support of medical information.
If needed, the position will support training of support function staff and outsourced partner(s). The MI&I Content Manager is also responsible for executing processes as well as participating in cross functional projects in collaboration and alignment with MI&I colleagues from other GBUs and other internal or external stakeholders. This is achieved through a combination of product knowledge and intra-departmental relations, along with editing, writing, database and file management proficiency.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES- Serve as the Medical Information & Intelligence subject matter expert for assigned Therapeutic Area (TA) product(s) and maintain expertise in TA/Product scientific data, industry related information and evolution of disease area.
- Ensure understanding and compliance with policies, procedures and processes
- Contribute to departmental project/task assignments; support the execution of project plans and initiatives.
- Demonstrate resolve and urgency to accomplish tasks without direct authority or control. Participate in cross-functional project teams as needed. Ensure that assigned projects are completed on schedule.
- Leverage regional/local insights on content usage to meet the need for new or updated content. Identify efficiencies to optimize content creation and updates.
- Provide relevant stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic area as well as customer interactions.
- Generate and maintain Global and Local scientific responses for products in designated therapeutic area(s). Contribute to local and global communications to efficiently achieve these goals.
- Engage and collaborate with key Global cross-functional stakeholders (e.g. Medical, Regulatory, etc.) to efficiently achieve goals and to generate Global MI content ensuring consistent and accurate product information.
- Localize global content for their respective country along with supporting local medical information activities (e.g. escalation management, compendia reviews, literature summaries for annual reports, scientific congress attendance/coverage, etc.).
- Serve as a global knowledge resource for all colleagues as the MI&I subject matter expert for designated products and therapeutic areas.
- Demonstrate knowledge and understanding of pertinent Global regulatory and compliance requirements and ensure deliverables are in alignment with such requirements.
- Proactively suggest improvements or updates to existing policies, procedures, work instructions, and work guides used in internal operations and with external vendors as needed.
- Conduct ongoing literature reviews and extract complex data, organizing it into a structured format.
- Provide medically sound responses to complex inquiries forwarded from outsourced partner(s) and in-house sources.
- Perform other duties as assigned.
- Some travel required based on needs of the position (
This is a desk job with no specific physical requirements other than to use standard office equipment such as PC, telephone, email, fax, copy machine, etc.
About YouBasic QualificationsExperience & Education- Advanced degree in healthcare or life sciences related field (e.g. PharmD, MD, PhD, or equivalent scientific degree) with 2+ years of direct medical information experience in a global setting in the pharmaceutical industry, or equivalent experience & background in clinical setting.
OR
- Master's degree in healthcare or life sciences related fields with at least 3 years of medical information experience in a global setting in the pharmaceutical industry, or equivalent experience & background in clinical setting.
Preferred Qualifications- Doctorate level degree.
- Completion of a Medical Information fellowship/residency.
- Excellent interpersonal skills and ability to build constructive partnerships with internal and external stakeholders. Ability to resolve conflicts and to facilitate decision-making.
- Demonstrate respect for all individuals independent of race, age, ability, orientation and ensure diverse perspectives are valued in an equitable manner.
- Highest ethical, regulatory, and scientific standards.
- Proficiency in medical information systems and databases (e.g., SalesForce, Veeva Vault).
- Strong knowledge of medical literature and drug information databases; strong ability to evaluate and communicate scientific data.
- Communication skills: Excellent written/oral communication skills including an excellent understanding of medical writing. Strong presentation skills.
- Knowledge of regulatory requirements for medical information
- Understanding of digital content management and delivery platforms.
- Strong project management, process development, and organizational skills.
- Mastery of English Language (written and spoken); additional languages are a plus.
The salary range for this position is:
$122,250.00 - $176,583.33
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
