Mgr, Supplier Onboarding

Primary Function:
This role will own the Supplier Onboarding workstream for Zoro, with a focus on driving work forward in a way that will deliver a best in class assortment and fulfillment experience. This role requires the ability to leverage project management skills and a continuous improvement mindset to lead change and drive results.

This role will lead work with internal and external partners to successfully onboard Zoro's supplier partners, while continuously identifying, developing and implementing process improvements within the Onboarding workstream. This role will collaborate closely with cross functional partners to identify what's most important and impactful to the business and our customers, and will be responsible for driving change within those areas of focus. This role will own the relationship with Zoro's third party EDI provider and work closely with them to monitor existing processes and continuously develop and execute process improvements.

Duties and Responsibilities:

• Partner with internal and external stakeholders to efficiently onboard new supplier partners
• Collaborate with Category Management and Supplier Fulfillment teams to identify, scope, prioritize and implement Supplier Onboarding process improvements
• Own the relationship with Zoro's third-party EDI provider, driving effective communication and continuous process enhancement
• Partner with the Category Management team to identify pain points within current processes and prioritize work to drive continuous improvement in those areas, based on the changing needs of the business
• Work with Technology, Fulfillment and Category Management teams to drive solutions that will enable the best possible product offering and fulfillment experience for our customers
• Drive the development of project plans, business cases and roadmaps to communicate and manage onboarding initiatives cross functionally
• Maintain and update internal and external documentation, including supplier-facing materials such as fulfillment guides
• Manage and mentor the Sr. Supplier Onboarding Specialist, fostering their growth and aligning their efforts with the broader team's goals

Qualifications:

• Bachelor's degree required
• 7+ years of experience in a related field with a strong track record of driving supplier partnerships and continuous improvement preferred
• Experience in distribution, online marketplaces, wholesale, e-commerce preferred
• Experience leading change through cross functional collaboration in process-driven environments
• Knowledge of change management and continuous improvement methodologies

Skills and Competencies:

• Ability to work in a fast-paced, agile environment
• Ability to operationalize and scale solutions along with our growing assortment
• Experience analyzing data, building presentations and communicating effectively through data
• Project Management skills required

Total Rewards

Zoro's total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.

In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
• 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
• At least 18 paid time off days annually for full-time employees and 6 company holidays per year
• 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
• Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
• Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
• Employee discounts and admission to various civic and cultural institutions around Chicago
• Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views

For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.

The pay range provided is not a guarantee of compensation. The range listed reflects the expected base pay for this position at the time of posting, based on the role's job grade. Actual compensation may vary depending on factors such as location, relevant experience and individual qualifications.

Illinois

$95,500-$159,200 USD