Bachelor's degree in Business Administration, Healthcare Management, or related field preferred
Associate degree or equivalent combination of education and experience required
Minimum of three (3) years of management experience in a physician practice or outpatient clinic setting required
Certification in Healthcare Management (e.g., CMPE) preferred
Basic Life Support (BLS) preferred
Responsibilities
Oversees daily operations of assigned physician practices, ensuring efficient workflow and high-quality patient care
Develops and implements policies and procedures to maintain operational consistency and regulatory compliance
Monitors financial performance, prepares budgets, and addresses variances
Recruits, trains, and supervises clinical and administrative staff
Ensures accurate documentation, coding, and billing practices to optimize reimbursement
Coordinates with providers to optimize schedules, manage patient flow, and reduce wait times
Implements quality improvement initiatives to enhance patient experience and operational efficiency
Benefits
Collaboration with senior leadership for strategic planning
Opportunity to influence service line development
Engagement in quality improvement initiatives to enhance patient experience
Professional development opportunities in healthcare management
A supportive environment for leadership and team building
Full Job Description
Job Summary
The Clinic Manager is responsible for overseeing the daily operations of hospital-owned physician practices, ensuring high-quality patient care, operational efficiency, and regulatory compliance. The role involves managing staff, developing and monitoring budgets, implementing practice policies, and fostering effective communication between clinical and administrative staff. The Clinic Manager also collaborates with senior leadership to develop strategic initiatives aimed at optimizing service delivery and patient satisfaction.
Essential Functions
Oversees daily operations of assigned physician practices, ensuring efficient workflow and high-quality patient care
Develops and implements policies and procedures to maintain operational consistency and regulatory compliance
Monitors financial performance, prepares budgets, and addresses variances
Recruits, trains, and supervises clinical and administrative staff
Ensures accurate documentation, coding, and billing practices to optimize reimbursement
Coordinates with providers to optimize schedules, manage patient flow, and reduce wait times
Manages supply chain processes, including ordering and maintaining inventory levels
Resolves patient complaints and escalates issues to senior leadership as necessary
Implements quality improvement initiatives to enhance patient experience and operational efficiency
Collaborates with senior leadership on strategic planning and service line development
Knowledge/Skills/Abilities/Expectations
Strong leadership and team-building skills
Knowledge of medical billing, coding, and insurance reimbursement
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite and EHR systems (e.g., Epic, Athena)
Analytical skills to interpret financial data and develop operational plans
Ability to work independently and manage multiple priorities in a fast-paced environment
Demonstrates professionalism, integrity, and commitment to patient-centered care
Qualifications
Education
Bachelor's degree in Business Administration, Healthcare Management, or related field preferred
Associate degree or equivalent combination of education and experience required
License/Certification
Certification in Healthcare Management (e.g., CMPE) preferred
Basic Life Support (BLS) preferred
Experience
Minimum of three (3) years of management experience in a physician practice or outpatient clinic setting required
Experience with electronic health record (EHR) systems and medical billing/coding preferred
About LifePoint Health
LifePoint Health is a healthcare company that owns and operates hospitals and other healthcare facilities across the United States. The company was founded in 1999 and is headquartered in Brentwood, Tennessee. LifePoint Health's hospitals offer a wide range of medical services, including emergency care, surgery, cardiology, oncology, and women's health. The company is committed to providing high-quality, compassionate care to all patients, regardless of their ability to pay. LifePoint Health is also dedicated to improving the health and well-being of the communities it serves through various community outreach programs and initiatives.
