Bachelor's Degree in Laboratory Technology or related field
Completion of a clinical laboratory training internship
Medical Technologist (MT), Histotechnologist (HT), or Cytotechnologist (CT) certification by ASCP or eligible
5 years of clinical laboratory experience, including 1 year in a supervisory role
Current Florida Supervisor license in relevant specialties
Responsibilities
Monitor daily laboratory operations to ensure quality and regulatory compliance
Plan staffing and scheduling to meet service demands
Develop and implement departmental policies and procedures
Evaluate and recommend new laboratory technologies
Manage human resources functions including hiring and performance counseling
Interact with medical staff and key laboratory customers
Oversee safety and infection control practices
Benefits
Professional growth and development opportunities
Support for continuing education
Participation in proficiency programs
Access to advanced laboratory technologies
Engagement with a collaborative healthcare team
Full Job Description
Position Summary
A Brief Overview
The Laboratory Section Operations Manager is responsible for monitoring laboratory operations on a daily basis to ensure quality levels of performance are maintained and compliance with applicable regulations.
Responsibilities
What you will do
The Laboratory Section Operations Manager is responsible for monitoring laboratory operations on a daily basis to ensure quality levels of performance are maintained and compliance with applicable regulations. * Responsible for the enrollment and participation in appropriate proficiency programs for all services performed. * Ensures that the quality control program is effective and corrective actions are taken when necessary and that results are not reported until systems are properly functioning.
The Laboratory Section Operations Manager is responsible for staff planning and oversees scheduling to meet service demands. * Ensures that qualified and licensed staff are scheduled based on services required. * Provides an orientation and training to personnel and that the competence of personnel is assessed and improved. * Encourages staff self-development and learning. Practices personnel management according to corporate Human Resources guidelines, policies and procedures including hiring, scheduling staff to meet work demands, counseling, and separation of employees. * Ensures Performance management program is implemented and maintained for the laboratory in a timely manner including orientation and training, evaluating competencies, and coaching plans, disciplinary action and maintaining current job descriptions.
Oversees the development and implementation departmental policies and procedures for resource utilization, service standards, and compliance to regulatory and accrediting agency requirements. * Assists with planning and developing departmental operational goals.
Evaluates current and future technology within the laboratory. * Assists with the preparation and evaluation of requests for proposals for the selection of new technology. Prepares justifications for new technology. * Recommends and oversees the implementation of test methodology/instrument changes. Prepares and maintains capital and operational budgets. * Operates department within budgetary constraints. Uses cost effective utilization of resources to meet or exceed financial budgets. * Reports financial variances. * Ensures the laboratory performance improvement plan is implemented and reports departmental service monitors and services meet or exceed the customer's needs.
The Laboratory Section Operations Manager is expected to adhere to corporate policy, procedures, value statements and Commitment to Excellence and Code of Conduct standards and the Compliance Program. * Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. * Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. * Maintains compliance with all Orlando Health policies and procedures.
Regularly interacts with Pathologists, Medical staff, laboratory employees, other department managers, and key laboratory customers regarding laboratory services.
Interacts with the Purchasing department in the negotiations of vendor contracts and cost containment measures.
Uses process improvement indicator results, benchmark information, customer requirements, and team input to implement quality, service and team relationship critical success factor.
Continually evaluates the laboratory and healthcare market and implements necessary changes.
Practices and oversees safety and infection control practices.
Qualifications
Graduate from an accredited school of Laboratory Technology. Bachelor's Degree in related field. Completion of one year clinical laboratory training internship, plus Medical Technologist (MT), Histotechnologist (HT) or Cytotechnologist (CT) by American Society of Clinical Pathologist (ASCP) registry or eligible. Computer knowledge including Laboratory Information System (LIS), Hospital Information System (HIS), and personal computers. Assumes the responsibility for professional growth and development and continuing education. Required
5 Years Clinical Laboratory experience is required to include one (1) year of supervisory experience. Required
Current license as a Supervisor in the specialty/specialties required by the laboratory section in the State of Florida. Required and
Certified by a professional laboratory-certifying agency, i.e. by the American Society of Clinical Pathologist (ASCP) or eligible. Required
About Orlando Regional Healthcare
Orlando Health is a not-for-profit healthcare organization with multiple facilities in the Orlando, Florida area. The organization includes Orlando Regional Medical Center, Arnold Palmer Hospital for Children, Winnie Palmer Hospital for Women & Babies, Dr. P. Phillips Hospital, South Seminole Hospital, and Health Central Hospital. Orlando Health was founded in 1918 and is headquartered in Orlando, Florida. The organization provides a wide range of medical services, including cancer care, cardiology, emergency care, neurology, orthopedics, pediatrics, and women's health.
