University of Florida

MGR, IT

Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree with 2 years of relevant experience, or bachelor's degree with 4 years of relevant experience, or associate's degree with 6 years of relevant experience.
  • Advanced knowledge of Entra ID (Azure AD) and Active Directory.
  • Understanding of IAM architecture principles for secure identity solutions.
  • Experience with workflow design and identity automation processes.
  • Familiarity with healthcare-specific access management requirements.

Responsibilities

  • Supervise IAM staff and manage daily business activities.
  • Resolve complex issues highlighted by staff and improve customer processes.
  • Develop long- and short-range IAM strategy including application selection and maintenance.
  • Lead technical design and implementation support for IAM systems.
  • Manage project schedules and ensure alignment with departmental objectives.

Benefits

  • Full-time staff position at a respected institution.
  • Involvement in strategic planning and departmental budget administration.
  • Opportunity to impact multiple departments through process improvements.
  • Collaboration with cross-functional teams on complex IT projects.
Full Job Description
MGR, IT

Job no: 541074
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Executive/Director/Management, Information Technology, Office/Administrative/Fiscal Support
Department:27010719 - HA-IT MISCELLANEOUS SERVICES

Classification Title:
MGR, IT

Classification Minimum Requirements:
Master's degree and two years of relevant experience; or a bachelor's degree and four years of relevant experience; or an associate's degree and six years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Job Description:
SUPERVISION & STAFF MANAGEMENT

Supervise IAM staff in course of daily business. Coordinate activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees. Plan and coordinate project schedules and related activities. Participate in planning and administering department and project budgets. Resolve complex problems escalated by staff members. Resolve escalated problems referred by subordinate supervisors or staff members.

ANALYSIS

Identify, evaluate, support, and solve complex issues related to area of expertise. Resolve escalated problems referred by subordinate supervisors or staff members. Develop a complete understanding of customer business processes and system needs. Understand how system contributes to department's process workflow. Identify and develop mitigations for potential system impacts across multiple systems. Identify business process impacts across departments. Participate in analyzing of current IS processes and standards.

MAINTENANCE & SUPPORT

Prepare long- and short-range plans for IAM strategy, including applications selection, systems development, systems maintenance, production activities, and necessary support resources. Maintain IAM day-to-day processes and systems with minimal adverse impact to customers and IS. Resolve issues timely and thoroughly. Coordinate with, and communicate to primary stakeholders. Determine root causes of issues and follows up on all matters. Seek, recommend, and implement opportunities for support process improvements. Guide customers to develop change control processes. Recommend opportunities for process improvement.

TECHNICAL PERFORMANCE

Supervise and provide highly complex technical design, implementation, maintenance, and system administration for IAM and in support of IT technical and applications teams. Apply technical skills needed to supervise staff assignments effectively. Remain proficient with tools and maintains knowledge of newest features. Utilize breadth of technical experience results in solutions to complex problems. Identify potential data discrepancies and their impact; recommend modifications.

PROJECT & TASK MANAGEMENT

Participate in departmental and enterprise project planning.
Plan and coordinate project schedules and related activities involving IAM staff members. Plan, execute, and monitor projects and/or tasks according to IS standards and management expectations. Apply advanced project management concepts and established procedures across multiple departments. Build, monitor, and adjust the plan with minimal assistance. Anticipate, understand, and act to mitigate potential impacts to projects. Prioritize tasks according to departmental and strategic objectives

Expected Salary:
$100,000

Required Qualifications:
Master's degree and two years of relevant experience; or a bachelor's degree and four years of relevant experience; or an associate's degree and six years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Preferred:
Advanced knowledge of Entra ID (Azure AD) and Active Directory, including identity lifecycle management, authentication, authorization, and hybrid identity architectures.
Strong understanding of IAM architecture principles, including the design and implementation of scalable, secure, and compliant identity solutions across complex enterprise environments.
Experience with workflow design and identity automation to streamline provisioning, deprovisioning, access requests, approvals, and governance processes.
Knowledge of Privileged Access Management (PAM) integrations and privileged access engineering.
Strong understanding of identity governance concepts, including access certifications, separation of duties, role-based access controls, policy enforcement, and compliance requirements.
Experience integrating identity platforms with enterprise applications through API integrations, web services, and modern authentication protocols.
Knowledge of healthcare-specific access management requirements.
Ability to evaluate, design, and support integrated identity ecosystems that leverage Entra ID, Active Directory, PAM solutions, and other enterprise technologies to enable secure and efficient access management.

Special Instructions to Applicants:
Please upload the following - CV or Resume, Cover Letter and List of Professional References.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No

Advertised: 21 Aug 2026 Eastern Daylight Time
Applications close:

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About University of Florida

The University of Florida (UF) is a public land-grant research university in Gainesville, Florida. It is a senior member of the State University System of Florida and traces its origins to 1853 and has operated continuously on its Gainesville campus since September 1906. The University of Florida is one of sixty-two elected member institutions of the Association of American Universities (AAU), the association of preeminent North American research universities, and the only AAU member university in Florida. The university is classified among "R1: Doctoral Universities ? Very high research activity".
Learn more about University of Florida
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