MGR INFORMATION TECHNOLOGY 2

Req ID: 50676
Team: T54 TECHNOLOGY SVCS
Entity: Newport News Shipbuilding

US Citizenship Required for this Position: Yes

Full-Time
Shift: 1st
Relocation: No relocation assistance available
Virtual/Telework Opportunity: Yes - Occasional or hybrid telework available

Travel Requirements: No

Clearance Required: No - Clearance Not Required to Start

Salary Range: $136,000.00 to $171,000.00

The anticipated salary range represents the estimated base pay for this role. Final compensation will be determined based on experience, qualifications, and other job-related factors, and may vary from the posted range

The Role

Responsible for managing the 24x7x365 IT Production Operations team and Production Scheduling team for the scheduling, monitoring, and troubleshooting of thousands of daily automated IT jobs across the NNS organization, ensuring that business processes run efficiently and reliably. Oversees the planning and execution of projects, upgrades and maintenance that impacts normal routines. Additionally, provides strategic direction for automation initiatives, maintains compliance with regulatory standards, and collaborates with other IT and business leaders to align automation strategies with organizational goals.

Duties and Responsibilities
• People - Maintain succession plans to avoid loss of critical skills through persistent recruitment and succession planning.
• Technical Oversight - Work with team members to identify issues early and provide mitigations to ensure projects stay on track. Act as an advisor to Managers and Directors regarding project complexities and risks and the mitigation of issues. Ensure team members are informed and leveraging documented standards, strategies, principles, policies, procedures. Get involved in projects as a technical resource as required and may participate part time as a project resource or lead key transformational initiatives as required.
• Communications -Provide professional and technical status and communication to customers and all levels of management as needed.
• Responsible for overseeing the quality control process of team tasks and for communication with customers and job owners. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, and counseling employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• Building and maintaining run books and other tools supporting the automation processes.
• Creating and maintaining 24x7x365 team work schedules
• Working with Service Desk Management for supporting major incident communications.
• Leadership - Manage an operations and a scheduling team in providing non-recurring and recurring service delivery to NNS while ensuring customer satisfaction. Direct the scheduling and balancing of tasks while recognizing and utilizing the talent available on the team. Act as project manager for a task when there is not a Project Manager assigned. Provide coaching to your team that focuses on development as well as getting the job done.
• Innovation - Foster and empower innovation and lead the team to learn from both failures and achievements. Encourage innovative ideas and approached and help people to implement them. Monitor technology trends and emerging standards for new technology opportunities, and integrating new technologies into the production operations environment.

This role will have technical generic classifications engaged in information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, PC application analysis, software development, systems integration, and related disciplines.

Must Have

Bachelor's Degree and 6 years of progressive technical experience in research, engineering and design; Master?s Degree and 4 years of relevant experience

One of the following may be used as an equivalent to Bachelor's Degree for Information Technology Related Positions Only:

• NNS Apprentice School graduate
• Navy Nuclear Power School (NNPS) graduate
• Associate's Degree or other formal 2 year program and 2 years of relevant exempt experience or 4 years of relevant non-exempt experience
• Military Paygrade E-5 or above military experience
• High School/GED and 4 years combined of Manufacturing, Shipbuilding, Trades, Military experience or other relevant exempt experience
• High School/GED and 8 years combined of Manufacturing, Shipbuilding, Trades, Military experience or other relevant non-exempt experience
A relevant professional certification can be substituted for a Bachelor's Degree.

Nice to Have
• Hands on experience with Control-M or similar workload automation tool
• Experience managing a 24x7x365 team
• Knowledge of Artificial Intelligence capabilities and trends
• Excellent interpersonal, written and team collaboration skills
• Relationship building skills - Maintain relationships with vendors, customers and peers for all provided services
• Willingness to support mission critical systems
• Strong leadership skills