Mgr, Digital Merchandising (Soma)

Chico's FAS • $80K — $110K *

Fort Myers, FL 33908In-Person

Retail & Consumer Goods

5 - 7 years of experience

More than 3 months ago

Job Overview by Ladders

Qualifications

Bachelor's degree required
5+ years of online marketing/merchandising experience
Proficient in Microsoft Office programs: Excel, Word, Outlook, Power Point
Strong experience in cross-functional collaboration
Ability to meet deadlines in a fast-paced environment
Excellent analytical, communication, and organizational skills
Strong problem-solving skills and adaptability

Responsibilities

Own and manage all digital product categories
Optimize merchandise assortment and site presentation
Develop and recommend pricing strategies
Oversee site search and filter functionality
Analyze competitor merchandising and user experience
Utilize customer feedback to enhance website metrics
Provide analytics to inform digital assortment

Benefits

Collaborative team environment
Opportunities for professional development
Access to the latest eCommerce technology
Flexible and adaptable work culture
Focus on individual strengths and diverse talents

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Full Job Description

POSITION OBJECTIVE:

This position is responsible for driving conversion and sales through the online merchandising strategies for all categories. Partner with Cross Functional Key stakeholders to drive the product offering and enable the site experience to drive business results.

FUNCTIONAL RESPONSIBILITIES:

Owns and is accountable for all categories within Digital.
Manages site & presentation of merchandise assortment, product categorization and taxonomy all to maximize conversion, sales, and drive higher AOV.
Recommends the right pricing strategies to drive the assigned category business goals.
Oversees the site search & filter programs to ensure accurate and complete product results.
Reviews and analyzes online competitor site merchandising, promotional execution and tactics, user experience, product representation and taxonomy. Reports findings and provides appropriate counterstrategies when appropriate to Key Stakeholders to with recommendations to drive performance.
Leverages feedback from all available resources: customer service, customer feedback reporting, product ratings and reviews, social media, and utilize the information to optimize the site and improve site metrics.
Provides Google Analytics and Trends to the Merchandising and Planning Teams to develop and execute Digital Assortment.
Keeps abreast of market trends, consumer trends, competition, customer service issues, and eCommerce technology and dynamics.
Partners with Site Experience team to drive strategies for assigned categories to hit sales goals.
Partners with Cross Functional Key Stakeholders to set category strategies and budgets to achieve Sales, Profit and Turn goals; and digital KPI's (Conversion; AOV, etc.)
Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.

QUALIFICATIONS:

Bachelor's degree required
5+ years of online marketing/merchandising experience required
Proficient in Microsoft Office programs: Microsoft Excel, Word, Outlook, Power Point
Must be deadline driven and operate with strong sense of urgency
Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast- paced office environment
Experience working cross-functionally to drive results
Possess the desire, ability and knowledge to ensure that our merchandising initiatives are the most current, help identify merchandising needs and/or development opportunities to align with our overall ecommerce strategies
Ability to produce on-time quality deliverables in a deadline driven environment while balancing multiple priorities
Excellent communication, organization, time management and analytical/problem solving skills are required, along with a high degree of flexibility
Strong analytical and technical skills
Assertive and adaptable in a fast-paced environment; Ability to balance working on several tasks at a time

#LI-SK

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About Chico's FAS

Chico's FAS, Inc. is an American women's clothing and accessories retailer. The company was founded by Marvin and Helene Gralnick and is headquartered in Fort Myers, Florida. Chico's FAS operates three brands: its namesake Chico's, White House Black Market, and Soma. The company operates more than 1,500 boutiques and retail stores throughout the United States and Canada and sells merchandise through franchise locations in Mexico. Chico's FAS also has an online presence for each of its brands.

Learn more about Chico's FAS

Size

4,191 employees

Market Cap

$587.9 million

Industry

Retail & Consumer Goods

Net Income

-$360.1 million

5 Year Trend

-6.1%

Revenue

$1.3 billion

NASDAQ

CHS

* Ladders Estimates

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