University of Rochester

Mgr, Clinical Administration

University of Rochester • $70K — $105K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field
  • 3 years of relevant experience
  • Experience managing clinical operations
  • Proficient in budget management and resource allocation
  • Strong communication and interpersonal skills

Responsibilities

  • Oversee clinical operations and ensure effective scheduling and registration
  • Manage billing and medical records to enhance operational efficiency
  • Develop and implement policies for compliance and efficiency
  • Lead employee lifecycle processes from recruitment to performance management
  • Analyze performance metrics to recommend operational improvements
  • Serve as a resource for complex patient relations issues
  • Conduct staff training and provide coaching for performance enhancement

Benefits

  • Support for professional development and growth opportunities
  • Engagement initiatives to nurture staff morale
  • Conducive work environment that values efficiency and compliance
  • Access to healthcare benefits and employee support programs
Full Job Description
Job Location (Full Address):

625 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:
Regular

Time Type:
Full time

Scheduled Weekly Hours:
40

Department:
920720 EIOH General Dentistry

Work Shift:
UR - Day (United States of America)

Range:
UR URG 112 H

Compensation Range:
$33.94 - $50.87

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Performs operational/business duties in support of a clinical area/department which may include Clinic Workflow, Clinical Quality Outcomes, Patient Relations/Satisfaction, Clinic specific budget and coordination, may include oversight of associate staff. Provides support services for the medical facility or clinic. Uses existing procedures to solve routine or standard problems. Implements and develops business management practices, planning mechanisms, control systems, and organization necessary for the management of a small clinical department. Manages to a business-planning mechanism that maps revenues to resources and that leads to realistic action plans. Organizes and analyzes the information necessary for a clear understanding of the department's clinical operations. Oversees the billing, collection and control systems for professional fees and expenditures. Typically responsible for an operating budget of up to $10 M. Maintains staff by recruiting, selecting, orienting, and training employees and developing growth opportunities. Accomplishes staff job results by coaching, counseling, and disciplining employees. Plans, monitors, and appraises job results. Conducts training.

ESSENTIAL FUNCTIONS
  • Oversees clinical activities, including scheduling, patient registration, billing, and medical records management, etc., to ensure efficient and effective operations. Works on clinical quality assurance initiatives in conjunction with appropriate leaders. May request additional resources based on operations and participate in the business improvement plan process.
  • Develops and implements administrative policies and procedures to enhance efficiency and compliance.
  • Responsible for employee lifecycle activities, including recruitment, onboarding, performance management, discipline and separation. Leads employee engagement initiatives at the local level.
  • Participates in the evaluation of the performance of assigned area using metrics. Recommends actions to improve overall operations. May partner with leadership to implement initiatives.
  • Within an assigned budget, has responsibility for purchases, approvals of major equipment, services, space and materials.
  • Serves as a resource to manage difficult patient relations concerns. Communicates with parties both within and outside of the organization.
  • Other duties as assigned.


MINIMUM EDUCATION & EXPERIENCE
  • Bachelor's degree and 3 years relevant experience required
  • Or equivalent combination of education and experience

About University of Rochester

The University of Rochester is a private research university located in Rochester, New York. It was founded in 1850 and has since grown to become one of the top universities in the United States. The university offers undergraduate, graduate, and doctoral programs in a wide range of fields, including business, engineering, humanities, and social sciences. The university is known for its strong research programs, particularly in the fields of optics, photonics, and imaging. The university has a diverse student body and is committed to providing a high-quality education to all of its students.
Learn more about University of Rochester
Size
12,000 employees
Industry

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