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Exemption Status:
Exempt
Hiring Range:
$98,862.40 - $177,944.00
(based on a full time schedule of 40 hours per week).
Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday
Scheduled Hours:
0800
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
99940 - 5946 Training OCM
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
The Manager IS Applications Training is responsible for leading the Applications training team. This includes management, development and delivery of all Epic training curriculum and training environments across the organization. Assists with coordination of training schedules and access, as well as the management of new caregiver training in the ambulatory and inpatient environments. Partners with operational leaders to identify, manage and schedule ongoing training enhancements and associated workflow modifications.
I. Major Responsibilities
1. Works closely with Director of IS Applications Training to develop and support the training team's vision and strategy.
2. Manages trainers who design, develop, deploy and maintain the Epic training curriculum.
3. Advocates for integration of operational workflow into the training development plan where possible.
4. Periodically conducts analyses to identify learning needs for caregivers.
5. Manages training deployment via the Learning Management Systems (LMS)
6. Oversees the build and maintenance of Epic Master training environment(s), including creation and maintenance of clinically appropriate training data and associated Master Training (MST) environment build.
7. Collaborates with Application teams to ensure training environment is kept current.
8. Works with operational leadership to ensure appropriate training attendance.
9. Manages the hiring and onboarding of new hires.
10. Maintains responsibility for the quality of all delivered training and training curriculum.
11. Maintains open communication with the Director of IS Applications Training, in addition to appropriate organizational leadership, regarding training requirements and concerns.
12. Performs random audits of training sessions for compliance and consistency with established standards.
13. Reviews application upgrade documentation and works with principal trainers to update training curriculum and associated training material.
14. Manages assigned personnel including scheduling, orientation, and training.
15. Completes performance evaluations, analyzing the effectiveness of trainers, techniques, programs, and provide recommendations for improvement.
16. Provides effective direction, guidance, and leadership of the staff, fostering effective teamwork, motivation and alignment with system-wide initiatives.
17. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Bachelor's degree in related field or commensurate experience in adult learning and training.
2. Current Epic certifications or ability to achieve.
Preferred:
1. -
Experience/Skills:
Required:
1. Five (5) years of progressive healthcare IT or adult equivalent teaching/education experience including two (2) years of experience in training module development with an emphasis on computer/web-based and multimedia design.
2. Experience managing, coaching, or mentoring trainers with demonstrated leadership abilities.
3. Extensive knowledge of adult learning theory, instructional systems design, and other training methodology/concepts
4. Strong facilitation skills.
5. Strong writing, communication and project management skills.
6. Excellent stand-up presentation skills.
7. Proficient with a variety of learning development tools (Workday, Captivate, etc.)
8. Excellent interpersonal skills with the ability to interact with physicians, employees and system leadership.
9. Self-directed with an ability to set priorities and oversee multiple projects/activities simultaneously.
10. Proficiency in Microsoft applications, including Word, Excel and PowerPoint.
Preferred:
1. -
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
