KeyBank

Merchant Sales Leader

KeyBank$116K — $216K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in sales leadership or business development
  • Strong background in merchant services or banking industry
  • Proven track record of successful team management and development
  • Excellent communication and collaboration skills
  • Ability to analyze performance metrics and drive results

Responsibilities

  • Lead and manage a diverse team of Merchant Advisors and sales support staff
  • Acquire new clients and enhance existing relationships through tailored merchant solutions
  • Develop and deliver training programs for Merchant Services Sales Advisors
  • Create marketing materials to promote Merchant Services effectively
  • Collaborate with Business Banking leaders to identify new business opportunities
  • Guide the Merchant onboarding process and design educational workshops
  • Motivate and empower team members to achieve high performance

Benefits

  • Flexible work environment with a focus on in-office presence
  • Career growth opportunities and training programs
  • Performance management and recognition programs
  • Incentives for production and other discretionary compensation
  • Comprehensive benefits package available to employees
Full Job Description
Location:
1675 Broadway, Denver Colorado

***CANDIDATES MAY BE LOCATED IN DENVER, CO; SALT LAKE CITY, UT; or PORTLAND, OR***

Job Description

The Merchant Sales Leader is responsible for leading a team of Merchant Advisors and sales support staff across a diverse geography in support of Key Merchant Services clients. Will lead the team to acquire new relationship clients and/or deepen existing relationships by providing merchant solutions to help clients manage their businesses. Will collaborate on the development of tools and resources for assigned teams. Responsible for developing and maintaining a strong partnership within and outside of Business Banking in an effort to meet client needs and drive business growth.

ESSENTIAL JOB FUNCTIONS
  • Lead, manage and provide direction to a team of Merchant Advisors and sales support staff across a diverse geography in support of Key Merchant Services clients within assigned region or functional area
  • Lead team to acquire new relationship clients and deepen existing relationships by providing merchant solutions to help clients manage their businesses
  • Contributes to the development of training programs for Merchant Services Sales Advisors
  • Contributes to the development of marketing material for Merchant Services
  • Collaborates within and outside of Business Banking with leaders to drive business opportunities through the consumer channel
  • Team will perform pre & post call planning support for identifying opportunities
  • Ensure an expert team responsible for navigating Merchant tools and systems
  • Lead the Merchant onboarding and education process for clients; contributes on design and delivery of job aids and workshops for end users
  • Team will proactively work a targeted book of business for assigned regions
  • Coaches to the Merchant value proposition and defined client experiences and directs the team's efforts through utilization of consistent sales and service processes/tools
  • Maintains an in-depth knowledge of competitive products and services to support the awareness of the team
  • Fosters an environment for learning/best practice sharing and accountability; drives the performance and sustained success of the team
  • Creates and sustains a dynamic culture of quality through performance management, compensation and reward/recognition programs
  • Motivate and empower team members in the successful performance of their responsibilities while encouraging innovation and creating change agents
  • Establishes high standards for work quality and provides opportunities for career growth in order to develop and retain a highly trained and motivated staff
  • Establishes and tracks performance objectives for the team; manages and evaluates managers performance to established objectives.
  • Partners with Business Banking Sales Leaders, SBA, Servicing and Product Management in identifying opportunities to deliver Key's value proposition to acquire new clients, while deepening and retaining existing client relationships
  • Works closely with Business Banking executives to set revenue and profitability targets. Works to develop regional new business and referral opportunities


COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 10/02/2026

About KeyBank

Shockingly, nearly 9-in-10 people who get their real estate license in America fail. We're solving that problem; And doing it while increasing profitability for the brokerage. Through technology, business automation, and a team approach we have created a system where agents focus solely on working with clients and closing deals.

KeyBank Careers

Joining KeyBank means stepping into a world of professional growth and innovation, where job opportunities abound in an environment that values leadership, diversity, and forward-thinking. As a member of our team, you will be part of a company that's committed to empowering your career journey while contributing to the financial wellness of our communities.

Work You'll Do

At KeyBank, we're not just in the business of banking; we're in the business of helping individuals and communities thrive. By joining our team, you will have the chance to be part of a culture that celebrates diversity and fosters leadership and professional development. Whether you're looking for a position in customer service, IT, finance, or management, KeyBank offers a variety of roles suited to your skills and career aspirations.

Innovate and Lead

KeyBank stands at the intersection of finance and innovation. Our employees are encouraged to lead with creativity and integrity, driving solutions that make a real difference. With a focus on digital transformation and sustainable growth, your work at KeyBank will challenge the status quo and encourage you to explore new ideas.

Grow Your Career

Career growth at KeyBank is not just a possibility—it's a priority. We are dedicated to your professional development through comprehensive training programs, leadership workshops, and continuous learning opportunities. Our commitment to your growth is matched by our dedication to inclusion, ensuring all voices are heard and valued.

Be Part of a Great Team

Our team at KeyBank is our strongest asset. We believe in using our collective skills to foster an environment of innovation and collaboration. Join us and connect with colleagues who are just as passionate and driven as you are. Through teamwork, we achieve exceptional results and push the boundaries of what's possible in the banking sector.

Internship and Employment Opportunities

For those starting their careers, KeyBank offers robust internship and employment opportunities that provide a solid foundation in the financial industry. Interns at KeyBank gain hands-on experience, beneficial networking connections, and insights into our day-to-day operations, setting the stage for a successful career.

Benefits and Culture

KeyBank is committed to offering benefits that enhance your life and well-being. From healthcare to retirement plans, and flexible working conditions, we ensure our employees are well taken care of. More than just benefits, our company culture is built on respect, integrity, and accountability—values that guide us in making a positive impact on our clients and communities.

Join Our Team

Explore the job opportunities at KeyBank and find the right fit for your skills and interests. We are continuously hiring and looking for individuals who are curious, innovative, and ready to make a difference. Prepare your resume, ace your interview, and join a team that's dedicated to your success and to transforming the landscape of banking.

Stay Connected

Keep up to date with the latest career tips, industry insights, and company news by following our careers blog. Personalize your experience by subscribing to job alert emails tailored to your preferences, and discover the exciting and rewarding career opportunities that await at KeyBank.

Search KeyBank Jobs

Ready to take the next step in your career? Search open positions at KeyBank that match your skills and interests. We look for passionate, creative, and solution-driven team players who are ready to grow and succeed in a dynamic and supportive environment.

SEARCH KEYBANK JOBS

Join KeyBank and be part of a company where your career is as important to us as it is to you. Together, let's unlock opportunities for growth, innovation, and meaningful impact in the financial world.
Learn more about KeyBank
Size
17,110 employees
Market Cap
$16 billion
Industry
Net Income
$1.3 billion
Founded
1825
5 Year Trend
+5.6%
NASDAQ

Similar Jobs

More Jobs at KeyBank

More Business Services Jobs

Find similar Merchant Sales Leader jobs: