Sales Manager - Service-to-SalesMercedes-Benz of North Haven | North Haven, CT$90,000 - $150,000+ Per Year | Performance-Based Bonuses | NO WEEKENDSThis is not a traditional desk manager role. As our
Service-to-Sales Manager, you will own the most overlooked revenue channel at any dealership: the service drive. Every day, dozens of customers bring their vehicles in for service - many of them sitting in equity, eligible for an upgrade, and completely unaware. Your job is to change that.
You'll be equipped with industry-leading acquisition technology that automatically identifies eligible customers, sends them a personalized offer via text while their car is being serviced, and hands you a warm, opted-in lead ready to talk. The system does the heavy lifting - you close the deal.
This is a
Monday-Friday role with no weekend requirement, competitive pay, and a clear path into senior management within a respected luxury brand.
If you're a proven closer who's been waiting for the right opportunity to move into management without sacrificing your earnings - this is it.
- $90,000 - $150,000+ annual earning potential - base plus commission & bonus
- NO WEEKENDS - Monday through Friday schedule for true work/life balance
- Medical, Dental, Vision, and Life Insurance
- 401(k) Retirement Plan
- Paid Vacation and Sick Time
- Employee discounts on vehicles, products, and services
- Clearly defined career path
- Work with a sophisticated tool suite - Auto Hub automatically surfaces service drive equity opportunities so you can focus on conversations that close
What You'll Do- Own the service drive pipeline - Work directly with Service Advisors to identify customers whose vehicles are in equity or due for an upgrade
- Engage and convert - Respond to warm, opted-in leads generated through automated SMS outreach and personally present vehicle options and structured offers
- Structure competitive deals - Build and present offers using market-based valuations; negotiate toward a customer-accepted outcome
- Collaborate cross-departmentally - Partner with the Service team and Product Concierge to deliver a seamless, elevated luxury experience consistent with the Mercedes-Benz brand
- Track performance - Monitor unit sales, gross profit, customer satisfaction scores, and lead conversion metrics; report progress to leadership regularly
- Mentor and support - Help guide newer sales team members with process, product knowledge, and best practices
- Maintain compliance - Ensure all transactions, documentation, and communications meet dealership and manufacturer standards
Who You Are- Proven automotive sales performer - You have a strong track record of closing deals and exceeding targets; prior management or desk experience is preferred
- A natural communicator - You build rapport quickly, listen well, and can guide a conversation toward a confident decision without pressure
- Customer-obsessed - You understand that a Mercedes-Benz customer expects more, and you deliver it every time
- Organized and accountable - You can manage multiple conversations, leads, and deals simultaneously without dropping the ball
- Leadership-minded - You're ready to be a resource and a role model for your team, not just a top individual performer
- Driven by results - You're motivated by what you earn and what you build, and you show up every day with a plan
Your journey starts here.Apply TodaySubmit your application. Qualified candidates will be contacted promptly for a confidential conversation.
