Membership Sales Specialist

Vita Bella

• $36K — $144K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of proven sales experience, preferably in consultative or membership sales.
  • Energetic and friendly communication style that engages prospects.
  • Ability to manage calls from greeting to close, addressing objections effectively.
  • Strong spoken and written English skills with a confident phone presence.
  • Quick learner with the ability to explain complex programs in simple terms.
  • Reliability for in-office work in Scottsdale, transitioning to hybrid after 4-6 months.
  • Familiarity with CRM systems and tracking daily sales metrics.

Responsibilities

  • Field inbound sales calls and respond to inquiries about membership.
  • Initiate outbound calls to warm leads and follow up diligently.
  • Conduct membership consultations, explaining program details and pricing.
  • Address questions about hormone and peptide therapy without providing medical advice.
  • Qualify leads and guide them through the enrollment process or next steps.
  • Maintain accurate records in the CRM and track sales pipeline.
  • Facilitate smooth handoffs to clinical operations for member eligibility review.

Benefits

  • Free Vita Bella membership and medication credit.
  • Opportunity for hybrid work schedule after initial in-office period.
  • Uncapped commission structure, allowing for high earning potential.
  • Supportive team environment focused on personal and professional growth.
Full Job Description
Membership / Sales Specialist
Vita Bella Health • Scottsdale, AZ • Full-time
In-office to start • Hybrid eligible after 4-6 months • Base + uncapped commission
The Role

The Membership / Sales Specialist is the first conversation most prospective members have with Vita Bella. You will field inbound sales calls and place outbound calls to warm leads, then lead clear, no-pressure membership consultations for people who want to understand the program, pricing, what's included, and the path from signup to provider visit.

This is a relationship and education role, not a clinical one. You explain the membership, answer program questions, and help the right people take the next step. Treatment decisions, prescriptions, and medical advice stay with licensed providers.

We are looking for an experienced salesperson with a friendly, motivated, and energetic talk track - and a genuine interest in hormone and peptide therapy. The role is in person at our Scottsdale office, with the option to move to a hybrid schedule after 4-6 months of strong in-office performance.
What You'll Do

  • Answer inbound sales calls and return inquiries from people exploring Vita Bella membership.
  • Place outbound calls to warm leads and follow up until the conversation is complete.
  • Lead membership consultations: walk prospective members through the program, what's included, pricing, labs, the provider visit, and next steps.
  • Answer questions about hormone therapy, peptide therapy, weight-loss programs, and other membership categories at a program level - without giving medical advice.
  • Qualify interest and fit, set clear expectations, and enroll members or book the appropriate next step.
  • Keep accurate notes in the CRM, track pipeline, and hit daily activity and conversion goals.
  • Hand off cleanly to clinical operations so licensed providers can review eligibility and build the protocol.
  • Stay current on membership plans, included care options, wholesale pricing, and common objections.
  • Represent Vita Bella with energy, warmth, and professionalism on every call.

What We're Looking For

  • Proven sales experience, ideally phone-based, consultative, or membership / subscription sales.
  • A friendly, motivated, and energetic talk track. You sound like someone people want to keep talking to.
  • Comfort owning a call from greeting through close, including objections on price, timing, and fit.
  • Clear spoken and written English and confident phone presence.
  • Ability to learn a clinical-adjacent program quickly and explain it in plain language.
  • Reliability for an in-office schedule in Scottsdale, with hybrid considered after 4-6 months.
  • Comfort with a CRM, call tracking, and daily activity metrics.

Preferred

  • Personal interest or passion for hormone optimization, peptide therapy, longevity, or performance health.
  • Experience in wellness, telehealth, med spa, fitness, or another health-related sales environment.
  • Experience converting warm inbound and outbound leads, not only cold calling.

Compensation

  • Base salary of $3,000 per month.
  • Uncapped commission on membership sales. There is no ceiling.
  • Typical total earnings for a specialist are $8,000-$12,000 per month after commission. Top performers can earn more.
  • Free Vita Bella membership, plus a medication credit.
Earnings above base depend on activity, close rate, and membership volume. Figures reflect company-reported average specialist results and are not a guarantee.
Location and Schedule

  • Office: 4835 E Cactus Rd, Suite 225, Scottsdale, AZ 85254.
  • In-person to start. Hybrid may be available after 4-6 months in office, based on performance.
  • Full-time. Schedule to be confirmed at offer.

How to Apply

Send your resume and a short note on why hormone and peptide therapy interest you to [email protected]. Use the subject line "Membership / Sales Specialist - Scottsdale."

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