Agency:Flywheel
Job Function:Consulting
Job Subfunction: Business and Change Consulting
Job Description:The Opportunity We're looking for a Manager, Commerce to join our growing Client Services team. As a Manager, Commerce, you will act as a primary partner for our clients, driving eCommerce strategy and execution across retailers and intermediaries. You will lead day-to-day client engagements, manage account teams, and own the delivery of best-in-class service and business growth for our clients. This is a dynamic, hands-on role that requires strong commercial acumen, digital commerce expertise, and the ability to collaborate across internal teams and stakeholders.
What You Will Do: - Lead day-to-day commerce strategy and execution across retail and media channels.
- Develop and implement eCommerce strategies that drive sales, share, and profit for your clients across platforms (Walmart, Target, Criteo, etc.).
- Lead regular client meetings and communications, providing performance updates, actionable insights, and proactive recommendations based on data analysis.
- Oversee and mentor junior team members, supporting their growth and ensuring quality standards in client deliverables.
- Collaborate with cross-functional teams to identify opportunities, resolve issues, and deliver integrated solutions for clients.
- Manage and monitor key business metrics, campaign performance, and budgets, ensuring alignment with client goals and KPIs.
- Drive business growth for clients by identifying and presenting new opportunities, trends, and incremental value Flywheel can deliver.
- Stay current on industry developments and marketplace changes, translating macro trends into tailored recommendations for clients.
- Contribute to internal best practice sharing, training sessions, and new business initiatives.
- Ensure financial excellence across accounts, meticulous stewardship of campaign budgets, spends, contracts, and invoices
- Occasional travel, as required, based on client needs.
Who You Are: - Bachelor's Degree or equivalent experience.
- 4+ years of experience in digital commerce, retail media, advertising agency or related fields, ideally with exposure to performance/direct response campaigns. Experience in retail and media sides of the business preferred but not required.
- Proven ability to manage multiple client relationships and deliver strong business results in a fast-paced environment.
- Experience leading or mentoring junior team members, with a collaborative and supportive approach.
- Strong business acumen, analytical ability, and comfort with data-driven decision making (advanced Excel skills a plus).
- Excellent communication, presentation, and organizational skills.
- Demonstrated ability to proactively solve problems, manage priorities, and adapt to evolving client or business needs.
- Team player with a positive attitude, willingness to learn, and a desire to contribute to Flywheel's growth and culture.
- A bias for action, ownership mentality, and comfort working with minimal supervision.
- Ability to translate complex data and trends into actionable recommendations for clients.
Working at Flywheel We are proud to offer all Flywheelers a competitive rewards package, unparalleled career growth opportunities, and a supportive, fun, and engaging culture.
The Interview Process: Every role starts with an introductory call with someone from our Talent Acquisition team, focused on company and values-fit as well as your professional experience. You can expect several team interviews and, depending on the role, potential skill assessments or case presentations.
USD $80,000-$110,000
To the extent permissible by local law, Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.
