EmblemHealth

Marketplace Sales Manager

EmblemHealth • $100K — $120K *
New York, NY 10025In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • BA/BS required.
  • 5-8+ years of sales management experience in health insurance, focusing on direct-to-consumer models.
  • Success in leading competitive sales teams with a proven growth record.
  • Bilingual skills (verbal and written).
  • Proficiency in MS Office and web-based tools.
  • Strong analytical and problem-solving abilities.
  • Excellent communication skills across multiple formats.

Responsibilities

  • Manage daily sales activities for Direct to Consumer and Individual markets.
  • Collaborate with leadership on sales performance and strategic adjustments.
  • Oversee production reports and ensure team meets new and renewal goals.
  • Adapt marketing strategies to comply with regulatory changes.
  • Enhance enrollment through partnerships with Community Based Organizations.
  • Coordinate with departments to maintain customer satisfaction and retention.
  • Lead recruitment, training, and management of the Individual Sales team.

Benefits

  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Generous paid time off policy.
  • Professional development and training opportunities.
  • Employee wellness programs.
Full Job Description
Summary of Position
  • Manage the day-to-day sales activities of the Direct to Consumer and Individual markets (Medicaid, Child Health Plus, The Essential Plan and QHP) and implement any strategic or tactical plans.
  • Work closely with the Regional Sales Leader, Government Assisted Program (GAP), Enrollment and Customer Service to ensure high levels of service and responsiveness.


Principal Accountabilities
  • Implement the overall direction of product distribution to grow the current block of business.
  • Collaborate with the Regional Sales Manager and AVP in monitoring the sales performance of the Individual productsand implement any strategic or tactical adjustments.
  • Manage the daily, weekly and monthly production report and make sure that each rep reaches their monthly new and renewal goals by matching it with the completed and effectuated 834 State file.
  • Work with the Regional Sales Leader regarding the changes within the regulatory environment and its impact on the Individual products; implement appropriate marketing strategies to ensure regulatory compliance.
  • Coordinate with Regional Sales Leader in the implementation of strategies that will enhance our enrollment opportunities with Community Based Organizations.
  • Coordinate efforts and work collaboratively with all applicable departments that support the product to achieve high levels of customer satisfaction and member retention.
  • Responsible for ensuring the team achieves all sales and retention goals.
  • Hire, train, supervise, motivate, discipline and provide the overall direction to the Individual Sales staff.
  • Regular attendance is an essential function of the job.
  • Perform other duties as assigned or required


Qualifications

Education, Training, Licenses, Certifications
  • BA/BS required.


Relevant Work Experience, Knowledge, Skills, and Abilities
  • 5 - 8+ years of previous sales management experience for a major health insurance carrier, particularly one which is focused on direct-to-consumer sales activities.
  • Additional experience/specialized training/certifications may be considered in lieu of the educational requirements.
  • Demonstrated success in leading an effective, competitive sales management in a direct sales environment, with a track record of achieving profitable growth
  • Bilingual skills (verbal and written).
  • Proficient with MS Office (Word, Excel, PowerPoint, Outlook) and other Internet and web-based tools.
  • Demonstrated analytical and collaborative problem-solving skills.
  • Excellent communication skills (verbal, written, presentation, and interpersonal); ability to build rapport and relationships.

About EmblemHealth

EmblemHealth is a non-profit health insurance company based in New York City. It is one of the largest non-profit health insurers in the United States, serving over 3 million people. EmblemHealth offers a range of health insurance plans, including HMO, PPO, and EPO plans, as well as Medicare and Medicaid plans. The company also offers wellness programs and disease management services. EmblemHealth was formed in 2006 through the merger of Group Health Incorporated (GHI) and the Health Insurance Plan of Greater New York (HIP). The company has offices in New York City and Albany, New York.
Learn more about EmblemHealth
Size
3,000 employees
Industry
Healthcare
Net Income
-$100 million
Founded
2006
5 Year Trend
-5%
Revenue
$10 billion
NASDAQ
* Ladders Estimates

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