5+ years of experience in marketing operations, project management, or a related field
Superior attention to detail with excellent administrative skills
Proficiency in Monday.com, Salesforce Account Engagement, WordPress, Seismic, and Claude preferred
Strong understanding of email deliverability, data privacy regulations, and workflow building
Knowledge of AEO, SEO, and effective AI utilization
Ability to multitask in a fast-paced environment while meeting tight deadlines
Exceptional organizational and project management skills
Responsibilities
Manage full circle project management for marketing campaigns and technology onboarding
Customize and integrate existing tech stack with AI
Govern and document systems, processes, and projects
Collaborate with Learning and Development for onboarding and training
Execute digital marketing tactics across owned platforms
Build and optimize B2B emails and nurture programs using Salesforce Account Engagement
Maintain cleanliness of prospect and customer data
Coordinate website publishing and ensure timely updates
Optimize website content for AEO/SEO best practices
Support Martech operations and troubleshoot issues
Create documentation and train stakeholders
Partner with third-party agencies for digital operations
Benefits
Comprehensive health, dental, and vision plans for employees and dependents
Paid time off, health days, and flexible work schedules
Competitive retirement matching plans
Equity packages
Generous parental leave for all parents
Annual well-being allowance and fitness discounts
Employee assistance and mental health programs
Volunteer time off and donation-matching program
Monthly town halls and community-led events
Resources for continuous learning
Commitment to a diverse, equitable, and inclusive workplace
Full Job Description
A highly organized project manager who can drive process and efficiency across all marketing teams and complex, interconnected functions
A tech-savvy, detail-oriented problem solver who can assess and make recommendations across a broad suite of marketing tools and platforms
A team player with the ability to drive cross-functional change across a diverse group of stakeholders
A steward for operational efficiency, systems governance, and proper documentation
Hands-on experience with marketing automation and email marketing, website content management and CMS, AEO/SEO, channel management, and digital marketing best practices
Experience managing cross-functional projects using collaboration tools such as Monday.com or similar
Outstanding written and verbal communication skills, including the ability to make the complex simple
Proficient with AI and how to leverage for the best possible output
Here's what you'll be doing:
Full circle project management of campaigns, new technology and vendor onboarding, in-market activations, and other marketing-led projects
Customize, test, and integrate existing tech stack with AI
Govern and administrate systems, processes, projects, and documentation, contributing to strategy documentation where relevant
Partner with the Learning and Development team to provide onboarding and training
Execute digital marketing tactics across our owned platforms and channels
Build, test, and optimize B2B emails, nurture programs, and automations, using Salesforce Account Engagement
Monitor and maintain cleanliness of prospect and customer data
Manage the website publishing process and coordinate with stakeholders to ensure relevant, timely updates
Optimize existing website content, ensuring it adheres to AEO/SEO best practices, is timely, and is of high quality
Partner with international teams to ensure global content quality and consistency
Act as a support layer for the company's Martech, being able to troubleshoot quickly and enable smooth operations
Create platform and process documentation, train stakeholders
Partner with third-party agencies to ensure smooth running of our digital operations
Here's what you need:
5+ years of experience in marketing operations, project management, or a related field
Superior attention to detail with excellent administrative skills
Software expertise in Monday.com, Salesforce Account Engagement, WordPress, Seismic, and Claude strongly preferred.
Good understanding of email deliverability requirements, best practices, processes, email data privacy regulations, and how to build workflows
Good understanding of AEO, SEO, and effective use of AI
Ability to multitask in a fast-paced environment while maintaining tight deadlines
Positive, can-do, self-starter attitude
Ability to work cross-functionally across multiple teams
Exceptional organizational and project management skills
Desire to remain informed about emerging marketing trends
Salary: The base salary range for this role is USD $100,000 - $125,000. The total compensation package may vary depending on non-discriminatory factors such as job-related knowledge, skills, and experience.
Why you'll love working here:
Comprehensive health, dental, and vision plans for you and your dependents
Paid time off, health days, and personal obligation days plus flexible work schedules
Competitive retirement matching plans
Equity packages
Generous parental leave available to birthing, non-birthing, and adoptive parents
Annual well-being allowance plus fitness discounts and group wellness activities
Employee assistance program
Mental health first aid program that provides an in-the-moment point of contact and reassurance
One day of volunteer time off per year and a donation-matching program
Monthly town halls and regular community-led team events
Multiple resources and programming to support continuous learning
A workplace that supports a diverse, equitable, and inclusive environment - learn more here
Index everywhere, Index anywhere
Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.
AI Disclaimer: Automated tools including artificial intelligence may be used to assist in screening and assessing applicants for this role. All hiring decisions involve human review.
Vacancy Status: This posting is for an existing vacancy.
About Index Exchange, Inc.
Index Exchange is a global advertising marketplace where premium digital media companies sell their ad impressions transparently and in real-time. The company was founded in 2001 and is headquartered in Toronto, Canada. Index Exchange is committed to providing a transparent and fair marketplace for both publishers and advertisers. The company's technology platform is designed to help publishers maximize their revenue and advertisers reach their target audience more effectively. Index Exchange has offices in New York, San Francisco, London, Paris, Sydney, and Singapore.
