Hospital for Special Surgery

Marketing Associate Director

Hospital for Special Surgery$86K — $131K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in marketing, communications, business or related field.
  • 5+ years of marketing experience, ideally in healthcare or partnership-driven settings.
  • Proven budget management skills, including agency collaboration.
  • Experience in event coordination and sponsorship support.
  • Strong stakeholder collaboration with cross-functional teams and external partners.
  • Ability to supervise and mentor junior team members effectively.
  • Excellent verbal and written communication skills.

Responsibilities

  • Create and manage creative briefs for various marketing channels.
  • Coordinate internal review processes and gather feedback from stakeholders.
  • Manage production timelines to ensure campaign deadlines are met.
  • Traffic final assets and maintain a centralized repository for team access.
  • Develop marketing collateral for sponsorships and new location openings.
  • Monitor metrics to inform future marketing decisions and strategies.
  • Ensure adherence to brand guidelines and maintain brand assets across departments.

Benefits

  • Comprehensive benefits package to support overall well-being.
  • Opportunities for professional development and mentorship.
  • Access to advanced marketing tools and technologies.
  • Collaborative and dynamic work environment.
  • Participation in brand representation at regional events.
Full Job Description

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $86,000.00 - $131,375.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Key Responsibilities:

Campaign Management & Asset Development

• Create and manage creative briefs for agency partners across channels including OOH, digital display, Meta, print, and more.

• Manage internal review and approval processes, coordinating feedback from colleagues, legal and any other stakeholders.

• Manage production timelines and deliverables in coordination with external partners to meet campaign deadlines.

• Traffic final offline creative assets and maintain a centralized repository for team access.

• Partner with AVP and agency to develop creative assets such as OOH, print, direct mail, email, radio scripts, etc.

• Support sponsorships by developing content such as collateral, print ads, and email content.

• Collaborate with strategic partners to align marketing efforts via sharing assets.

• Support new location openings with appropriate launch materials and attend relevant planning calls.

• Lead creative production for physician and leadership recognition ads

• Contribute to the development of organic social content including filming, editing, and captioning, in partnership with the social media team.


Partner with Value Management and Legal to validate advertising claims to ensure accuracy and compliance.
• Collaborate with analytics teams to deliver UTM codes for tracking media performance.
• Monitor and leverage metrics to inform future marketing decisions (appt volume, ortho now volume etc.).
• Partner with cross-functional teams like Strategy and Business Development to identify opportunities to partner together to inform strategic marketing plans


Brand Governance
• Ensure adherence to brand guidelines across departments and review internal assets for brand consistency.
• Maintain and update brand assets and guidelines on internal platforms (e.g., the Hub).
• Collaborate with the Sports Marketing team to ensure cohesive brand representation.
• Partner with HSS Perform on consistent branding and upcoming initiatives.


Regional Collateral Development
• Lead development of regional marketing materials such as bio cards, referral pads, and sell sheets.
• Identify AI opportunities to streamline creative development
• Collaborate with regional ambassadors in bi-weekly syncs to support sponsorship and event needs.
• Customize and templatize collateral to support local market efforts in NY, NJ, CT, and FL.
• Represent the marketing department in new physician onboarding meetings.
• Attend regional and sponsorship events to support brand representation and logistics.


Budget Oversight & Management
• Manage marketing budgets across departments and partnerships, media buying vendors, Stamford Health, and JV initiatives.
• Reconcile internal budgets with agency budgets and track invoices.
• Prepare year-end accruals
• Assist with end-of-year financial planning and accrual processes.

• Supervise Marketing Coordinator, providing mentorship and project oversight.


Experience Needed
• Bachelor's degree in marketing, communications, business or a related field required.
• 5+ years of Marketing Experience: Demonstrated experience in marketing, preferably within healthcare, events, or partnership-driven environments. Prior exposure to brand strategy and agency experience is highly desirable.
• Budget Management: Proven ability to oversee, reconcile, and report on marketing budgets, including experience collaborating with external agencies and vendors.
• Event Coordination: Hands-on experience supporting events, logistics, and sponsorships across diverse regions.
• Stakeholder Collaboration: Strong background working with cross-functional teams and external partners, including physicians, agency representatives, and local ambassadors.
• Project Oversight: Experience supervising junior team members and providing mentorship, with a track record of successful project delivery.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present effectively in meetings and represent the department professionally.
• Financial Planning: Familiarity with end-of-year financial processes, accruals, and financial planning best practices.
• Adaptability: Experience thriving in a fast-paced, dynamic environment and managing competing priorities across regions.

About Hospital for Special Surgery

Hospital for Special Surgery (HSS) is a hospital in New York City that specializes in orthopedic surgery and the treatment of rheumatologic conditions. Founded in 1863 by James Knight, HSS is the oldest orthopedic hospital in the United States. The hospital has been ranked the top orthopedic hospital in the United States by U.S. News & World Report for 11 consecutive years. HSS has a staff of over 4000 employees, including more than 200 physicians and surgeons, and treats over 32,000 inpatients and 300,000 outpatients annually.
Learn more about Hospital for Special Surgery
Size
4,000 employees
Industry
Founded
1863

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