OverviewThe Market Leader is a leadership role responsible for driving operational sales, achieving budget targets, and ensuring key performance indicators (KPIs) are met. This position plays a pivotal role in business growth by focusing on Jensen Hughes' northeast business growth, including the fire & building safety and industrial & process safety service lines. At a high level, the role is "half technical" and "half business development" with Northeast team coordination and business development-side leadership a critical part of both components.
This role requires a billable target of 50-65% and a commitment to fostering a collaborative, inclusive, and high-performing team environment. The Market Leader ensures that clients and colleagues of all backgrounds feel valued and supported while working to deliver innovative solutions that address their unique needs.
KPIs include Northeast orders targets, with a lesser emphasis on individual targets.
Aligned with the Northeast strategy, the Market Leader will establish sales performance and growth expectations while leading efforts in training, coaching, and sales pipeline management to ensure consistency and best practices. Collaboration across teams is strongly encouraged to promote knowledge-sharing, diverse perspectives, and equitable opportunities for all team members.
Key ResponsibilitiesExternal-Facing
- Identify and cultivate new business opportunities for professional services, ensuring an inclusive and equitable approach to client engagement and growth.
- Perform technical engineering and/or consulting work independently or as part of a diverse and collaborative project team. Maintain appropriate billable work to align with subregional objectives, ensuring all team members have equitable opportunities for growth and development.
- Manage client relationships and expectations through thoughtful, transparent, and culturally aware communication while mentoring team members in client engagement.
- Establish credibility with clients by demonstrating expertise, integrity, and a commitment to ethical and inclusive business practices.
Internal-Facing
- Support emergent northeast operational team needs for business development activities, including accountability for lead generation and follow up, proposal generation / coordination including multiple service lines, presentation / interview preparation and delivery, enhancing Jensen Hughes presence at strategic organization and conference events, and similar business generation activities.
- Ensure fair and transparent profitability goals are met for assigned clients and projects.
- Champion a culture of belonging and empowerment, leading training, coaching, and sales pipeline management with a focus on equity, diversity, and inclusion.
Qualifications- Bachelor's degree or higher in Architecture, Engineering, Construction Management, or a related field preferred.
- 15+ years of professional experience in fire + building safety consulting, architecture, engineering, or related consulting services.
- Proven experience in technical consulting and business development, with a demonstrated ability to build and maintain strong client relationships across diverse industries and communities.
- Expertise in at least one professional service area, such as fire protection engineering, security, risk-informed engineering, forensics, process safety, accessibility, or healthcare emergency management.
- Strong understanding of professional services business processes, including equitable and inclusive business development strategies.
- Advanced communication and presentation skills, with the ability to deliver accessible, engaging, and culturally responsive sales presentations and technical proposals.
- Ability to navigate challenging conversations with empathy, respect, and professionalism.
- Commitment to fostering an inclusive workplace, ensuring all employees have opportunities to thrive and succeed.
- Professional credential(s) preferred (e.g., Professional Engineering License or equivalent).
- Travel up to 25% as needed for client meetings, industry participation, and project work.
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Please note that the salary range provided is a good faith estimate for the position at the time of posting and not a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data.
Jensen Hughes offers a competitive total rewards package, which includes a retirement plan, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position and location.
National Pay Range
$180,000-$225,000 USD
