Marine Operations Manager

CMA CGM

$100K — $120K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Transportation or Logistics
  • 5 years of experience in the shipping industry with a focus on terminal and marine operations
  • Demonstrated leadership and team management skills
  • Strong commercial acumen and business awareness
  • Familiarity with railroad operations and logistics

Responsibilities

  • Oversee daily management of terminal and marine operations in Western Canada
  • Ensure exceptional customer service and promote CMA CGM brand identity
  • Monitor and optimize marine operations by analyzing daily KPIs
  • Maintain effective communication with marine terminals and port authorities
  • Drive operational efficiency and support OPEX savings plans
  • Enhance vessel on-time performance and adhere to shift schedules
  • Collaborate with railroads and ILS management to reduce costs

Benefits

  • Opportunity to work in a fast-paced, agile environment
  • Engagement with cross-functional teams across multiple locations
  • Potential for professional growth in a reputed global shipping company
  • Participation in industry organizations that enhance brand visibility
  • Supportive work culture with emphasis on collaboration and communication
Full Job Description
CMA CGM is recruiting for a Marine Operations Manager in our Vancouver office. Do you have experience in marine/ terminal opersations and thrive in a fast paced agile environment? Then we want to hear from you!

NOTE: ALL CANDIDATES MUST BE LEGALLY AUTHORISED TO WORK IN CANADA: valid work permit, permanent resident or citizen.

POSITION SUMMARY DESCRIPTION

Oversee all marine and terminal operations for the ports of Vancouver and Prince Rupert, while providing cross-functional support for Seattle, Halifax, Montreal, and St. John's. Partner with the Commercial team to support Canada's aggressive growth strategy. Drive efficient operations and audit OPEX performance to achieve targeted Agility savings.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Oversee the day-to-day management of terminal and marine operations across Western Canada.
  • Strive for exceptional customer service and positive promotion of CMA CGM brand identity in the industry
  • Manage cost-effective marine operations by reviewing daily KPIs, identifying terminal-related issues, and reporting key updates to Executive Management.
  • Maintain strong communication and collaborative working relationships with marine terminals, port authorities, pilots, tug operators, husbandry agents, and rail providers
  • Drive operational efficiency by meeting targeted production levels and supporting the OPEX savings plan.
  • Improve vessel on-time performance by meeting proforma windows and ensuring sailings occur within allocated shift schedules to receive POV bonus incentive
  • Collaborate with CP and CN railroads, along with ILS management, to improve IPI dwell performance, lower terminal utilization and reduce demurrage costs
  • Represent CMA CGM by serving on the BCEMA board or participating in other industry organizations that support brand visibility and stakeholder engagement
  • Work closely with customers, vendors, internal department and overseas as partners in resolving issues and creating strong relationships
  • Other responsibilities as required


QUALIFICATIONS

  • Education: Bachelor's degree in Transportation/ Logistics


  • Experience:
  • 5 years in the shipping industry, with strong knowledge of Terminal and Marine operations
  • Effective leadership and team management capabilities
  • Solid commercial understanding and business awareness
  • Working knowledge of railroad operations and related logistics


  • Other:
    • Proficiency with Microsoft programs
    • Manage multiple priorities and make timely, informed decisions
    • Conduct frequent terminal visits to support operational oversight
    • Ability to interface professionally with vessel command
    • Willingness and ability to travel as required
    • Ability to participate in industry meetings, functions, and task forces
    • Lead staff and communicate daily on local operational matters
    • Excellent verbal and written communication skills
    • Ability to interpret audit results and explain budget variances
    • Ability to identify excessive costs, support expense reduction efforts, and report findings to the cost reduction team


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