Manufacturing Quality Supervisor

Lead the Line. Inspire a Team. Drive Manufacturing Excellence as a Manufacturing Quality Supervisor!

Location: Charlotte, NC Payrate: $50 -$55/hour | Schedule: 2nd Shift

PDS Tech Commercial is seeking an experienced Manufacturing Quality Supervisor to lead frontline quality execution within a fast-paced production environment. This role will supervise quality auditors, inspectors, and technicians while driving improvements in First Pass Yield, defect reduction, customer escapes, and overall quality system compliance.

This is an excellent opportunity for a results-driven quality professional who enjoys leading teams, solving complex manufacturing problems, and partnering with Engineering and Operations to deliver measurable improvements.
What You'll Do
Quality Leadership

• Lead, coach, and develop quality auditors, inspectors, and technicians.
• Establish performance expectations and reinforce accountability.
• Coordinate staffing, training, and employee development.
• Ensure consistent quality execution across production areas.

Production Quality Support

• Lead daily quality reviews and escalation activities.
• Drive immediate containment when production quality issues occur.
• Manage:
  • NCRs
  • MRB activities
  • Nonconforming material
  • Quality holds and quarantine processes
• Coordinate responses to customer-impacting quality events.

Root Cause & Corrective Action

• Lead structured problem-solving using:
  • 8D
  • A3
  • 5 Why
  • Fishbone Analysis
  • Pareto Analysis
• Investigate defects, escapes, warranty concerns, and recurring failures.
• Develop and implement corrective and preventive actions.
• Verify corrective actions are effective and sustained.

Quality Systems & Compliance

• Ensure adherence to manufacturing quality systems, inspection requirements, and procedures.
• Support internal, customer, and layered process audits.
• Maintain accurate quality and inspection documentation.
• Ensure compliance with:
  • Control Plans
  • PFMEAs
  • Work Instructions
  • Inspection Standards
  • Quality Alerts
• Drive audit findings and corrective actions through closure.

Performance Improvement

Monitor and improve key metrics, including:

• First Pass Yield (FPY)
• Defect Rates
• Customer Escapes
• Cost of Poor Quality (COPQ)
• Scrap & Rework
• NCR/MRB Aging
• Audit Findings

Lead improvement plans for underperforming areas and support new product launches, process changes, and manufacturing readiness.
Required Qualifications

• Bachelor's Degree in Engineering, Quality, Manufacturing, Operations, or related field.
• 5+ years of manufacturing quality experience.
• 1+ year of leadership, supervisory, lead auditor, or team leadership experience.
• Experience with root cause analysis and corrective action methodologies.
• Strong knowledge of manufacturing quality systems and inspection processes.
• Excellent analytical, communication, and problem-solving skills.
• Ability to support a multi-shift manufacturing operation.

Preferred Qualifications

• 8+ years of manufacturing quality experience.
• Experience in high-volume manufacturing, HVAC, automotive, or industrial environments.
• Knowledge of ISO 9001 quality systems.
• Experience with:
  • NCR
  • MRB
  • CAPA
  • Containment processes
• Experience using SAP, MES/ATOM, Power BI, or similar manufacturing systems.
• Lean Manufacturing or Six Sigma training/certification.
• Experience leading teams through audits, product launches, and customer issue resolution.

Why Join Us?

• $50-$55/hr estimated pay range
• High-impact leadership opportunity
• Direct responsibility for manufacturing quality performance
• Opportunity to lead and develop a quality team
• Hands-on involvement with Lean, Six Sigma, CAPA, and root cause initiatives
• Cross-functional collaboration with Operations, Engineering, Supplier Quality, and Customer Quality
• Opportunity to directly improve FPY, COPQ, defect rates, and customer satisfaction

Apply Today

If you have experience in manufacturing quality leadership, quality systems, 8D/RCCA, MRB, NCR, CAPA, ISO 9001, or high-volume production, we want to hear from you.

Join PDS Tech Commercial as a Manufacturing Quality Supervisor and lead the quality initiatives that protect customers, strengthen manufacturing performance, and drive continuous improvement.

Pay Details: $50.00 to $55.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.