Position Overview The Managing Director will lead the strategic, operational, and cultural vision for this landmark resort and casino, positioning it as the premier luxury destination in Lake Tahoe and a flagship within the Proper portfolio. This role requires an accomplished hospitality executive with deep expertise in luxury resort operations, gaming environments, wellness programming, membership models, and high-touch guest experiences.
The Managing Director will be responsible for delivering exceptional financial performance, cultivating a high-performing leadership team, and ensuring that every guest, member, and employee experience reflects the refined, design-forward, and culturally vibrant ethos of Proper.
Key Responsibilities Strategic Leadership - Define and execute the pre-opening and long-term business strategy
- Position the resort as the leading luxury and lifestyle destination in Lake Tahoe
- Honor the historic legacy of the property while evolving it for a modern luxury audience
- Serve as the primary representative of the property to ownership, community leaders, partners, and regulator
Operational Excellence - Oversee all resort operations including Rooms, Food & Beverage, Casino, Spa & Wellness, Membership, and Events
- Ensure seamless integration between hotel, casino, wellness, and club programming
- Drive Forbes-level service standards and guest satisfaction
- Maintain compliance with California and Nevada regulatory frameworks, including gaming operations
Financial Performance - Deliver on revenue, GOP, and EBITDA targets
- Lead budgeting, forecasting, and capital planning
- Optimize yield management across rooms, villas, F&B, gaming, wellness, and membership revenue streams
- Identify and execute strategic partnerships and revenue opportunities
Brand & Guest Experience - Uphold Proper's modern luxury aesthetic and experiential standards
- Champion design-forward programming, culinary innovation, and cultural relevance
- Curate distinctive experiences that reflect Tahoe's seasonal lifestyle
- Elevate the historic Frank Sinatra Theater as a cultural centerpiece
Wellness & Lifestyle Integration - Position the 50,000-square-foot Wellness Center as a regional destination
- Integrate outdoor adventure programming into the guest journey
- Develop membership and wellness-driven revenue strategies
Proper Club Leadership - Build and cultivate an exclusive, vibrant membership community
- Oversee member acquisition, retention, programming, and experience
- Ensure Proper Club becomes a year-round social and cultural hub
Talent & Culture - Recruit, develop, and retain a best-in-class executive leadership team
- Foster a culture of service excellence, creativity, accountability, and inclusion
- Lead large-scale pre-opening hiring, training, and culture-building initiatives
- Serve as a visible, inspirational leader throughout the property
Qualifications & Experience - 10+ years of senior leadership experience in luxury hotels or integrated resorts
- Prior Managing Director, General Manager, or Resort Manager experience preferred
- Proven success leading complex, multi-revenue-stream properties
- Deep understanding of luxury service culture and lifestyle-driven hospitality brands
- Experience with private membership clubs or wellness-forward resorts is highly desirable
- Strong financial acumen with demonstrated ability to drive profitability
- Pre-opening experience highly preferred
- Bachelor's degree required; advanced degree preferred
Leadership Profile The ideal candidate is:
- A visionary storyteller who can steward an iconic property into its next era
- A commercially astute operator who understands integrated resort dynamics
- A culturally sophisticated leader with strong design and lifestyle sensibility
- A community builder who can reestablish the property as Tahoe's social epicenter
- A disciplined, hands-on executive who thrives in high-profile environments
Why This Role Lake Tahoe Proper Resort & Casino represents a once-in-a-generation opportunity: to relaunch one of the West's most legendary properties and redefine luxury hospitality at the intersection of history, design, wellness, gaming, and culture.
The Managing Director will not simply operate a hotel-they will shape the next chapter of an icon.
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