Accountable for reliable execution of US logistics operations within the defined market and business scope. Lead and manage day-to-day logistics operations for the US, ensuring reliable, compliant and cost-effective importation, warehousing, transportation and distribution execution for the US Behring business.
Reporting and Leadership Scope
• Lead the US logistics function and assigned support resources
• Provide daily direction, coaching and performance expectations
• Coordinate closely with Supply Chain, Quality, Affiliate Stakeholders and Logistics partners.
Core Responsibilities - Operations
• Monitor and manage execution of imports/inbound shipments from manufacturing sites to US 3PL with freight forwarders and customs.
• Direct daily warehouse, transportation and distribution activities
• Monitor order flow, inventory movement/reconciliation, delivery execution and operational exceptions
• Resolve service issues and coordinate recovery actions
• Ensure operating procedures and controls are followed
• Maintain reliable execution during volume changes and operational disruptions
Core Responsibilities - Service, Cost and Compliance
• Deliver US service, cost and compliance targets
• Track operational performance and investigate deviations
• Budget planning, forecasting and cost control for the US Behring logistics cost center
• Partner with Quality on deviations, CAPAs and inspection readiness
• Maintain documentation and evidence needed for internal and external audits.
Core Responsibilities - Vendor Governance
• Manage freight forwarders and customs execution and performance
• Manage day-to-day performance of US 3PL and transportation providers
• Review service results, issues and corrective actions
• Escalate recurring failures and support contract or scope discussions
• Verify vendor adherence to agreed procedures and performance expectations
Core Responsibilities - Projects and Integration
• Lead and/or participate in US logistics projects and operational changes
• Coordinate local implementation activities, testing, readiness and stabilization
• Provide US operational requirements and subject-matter input Business Continuity and Escalation
• Own first-line resolution of US operational issues
• Maintain market-level contingency plans and escalation contacts
• Coordinate incident response with Quality, Supply Chain, Finance, business stakeholders and Logistics partners. Decision Rights
• Make market-level decisions within approved policies, budgets and operating procedures
• Prioritize US operational resources and recovery actions
• Escalate decisions with material financial, quality, supply or business impact Key Stakeholders US Commercial, Supply Chain, Finance, Quality, Regulatory Affairs, Sourcing, Manufacturing and logistics service providers Performance Measures
• US customer service and delivery performance
• Imports / inbound shipments delivery performance
• Warehousing and transportation execution
• Cost performance versus budget
• Deviation and CAPA closure
• Inventory accuracy and operational compliance
• Vendor performance and issue recurrence
• CI & Cost Savings Initiatives
Experience and Qualifications
• Bachelor's degree in supply chain, logistics, business or a related field, or equivalent experience
• Significant logistics operations experience in a regulated environment
• Demonstrated experience managing imports, 3PL, transportation and distribution performance
• Working knowledge of quality systems, deviations, CAPAs and operational compliance
• Strong operational problem-solving, stakeholder management and execution skills
Leadership Competencies
• Execution discipline
• Operational problem solving
• Accountability and follow-through
• Team coaching
• Clear stakeholder communication
• Continuous improvement mindset
Our Benefits
For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.
