Manager Transformation Project Consulting - full-time (Boise)

POSITION PURPOSE:

Saint Alphonsus is looking for a Manager of Transformation Project Consulting to join our dynamic team in Boise.
In this position, you will facilitate, organize, integrate, enable, and improve cross-functional, long-term transformation programs and strategic transformational change initiatives inclusive of risk & issue resolution. 
You will work with ministry partners and collaborators, transformation office leadership, functional leadership, and project/program managers across all ministries and functions. 

Must be able to travel to the various Trinity Health sites as needed (between 10% -20% of the time).

MINIMUM QUALIFICATIONS:

• Bachelor's degree in healthcare, information technology, business administration or a related field
• Minimum of seven (7) years of relevant technical, process and people leadership, or an equivalent combination of education and experience.

PREFERRED QUALIFICATIONS:

• Minimum of seven (7) years of experience managing progressively complex projects and interfacing with executive leadership preferred. 
• Project Management Certification (PMP), Lean practitioner (or equivalent), and/or Six Sigma green belt strongly preferred.
• Master’s degree preferred. 

WHAT WE ARE LOOKING FOR:

• Proficient knowledge in five (5) business operations disciplines and supported business processes, with expert level knowledge in at least three (3) disciplines including but not limited to: project/program management, financial management, contract performance management, process improvement, people leadership, workflow integration, technical and business communications, research/benchmarking, statistical analysis, change leadership and healthcare administration. 
• Proven knowledge and ability to successfully manage projects within a highly complex organizational structure and with limited direction.
• Demonstrated experience in change management, process improvement methodologies and/or executive coaching.
• Strong influencing, collaboration and partnering skills with the credibility to lead change and develop productive working partnerships with leaders, managers, and staff.
• Ability to effectively facilitate teams and influence people through strong leadership, communication and negotiation skills. 
• Considerable knowledge of and experience in developing and managing project and program budgets and determining staffing needs.
• Ability to work independently, in a self-directed manner and with minimal direction or oversight.
• Ability to drive positive results in difficult situations and cope with multiple ever-changing priorities. 
• Excellent oral and written communication, persuasion, and negotiation skills in order to translate technical matters to clinical and operations executive leaders and vice versa. Facilitates communication between diverse groups, to effectively identify, assess and facilitate improvements and resolutions and to present advisory, persuasive, and authoritative recommendations to all levels of the organization. 
• Extensive knowledge of multiple technologies and experience with enterprise-wide applications and systems in an integrated work environment.  
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
• Must possess critical thinking, resilience, a safety mindset, design thinking, agility, relationship building, continuous learning, skills. Ability to deal with ambiguity; expect, embrace and initiate change, work in teams and possess empathy, dignity, compassion, champion diversity, equity, inclusion.
• Strong skills in Microsoft Office Suite (Windows, Teams, PowerPoint, Word, Excel, and Outlook), Visio, and MS-Project.

ESSENTIAL FUNCTIONS:

• Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices and decisions.
• Manages and oversees highly complex, large, multi-factorial program initiatives spanning multiple operating units, matrixed and direct teams while providing oversight of processes, tactics and culture.  
• Provides seasoned, credible guidance and consultation to leaders. Identifies, evaluates and articulates operational opportunities, business needs and gaps, and implementation steps.
• Provides leadership to project teams, defining the scope and requirements for complex initiatives, including establishing partnerships, roles and responsibilities of team members across all project lifecycle phases from inception to close-out.  Develops and maintains project management methodologies, templates, and processes and integrates into team structure to drive durable change.
• Leads strategic work teams (including acting as a liaison between business areas) to define the scope, priorities, requirements, constraints and motivational interventions for Trinity Health critical initiatives to include establishing roles and responsibilities of team members.  Works closely with System Office functional leaders to ensure alignment of plans, resources, and deliverables to strategy and project/program objectives. 
• Develops business plan and project proposals and ensures alignment.
• Maintains risk & issue logs ("risk register").  Manages problem resolution and risk mitigation.  Keeps leadership, governance, steering teams, leadership councils, project managers, project teams and sponsors apprised.
• Meets all aspects of program outcomes through oversight and management of project members either directly and/or as matrixed team members. Leads strategic and matrixed work teams to define program scope and requirements; assigns tasks; monitors projects; establishes roles and responsibilities of team members. 
• Facilitates communication between diverse groups, to effectively identify, assess and facilitate improvements and resolutions and to present advisory, sensitive, sometime controversial or evolving, persuasive, and authoritative recommendations to all levels of the organization. 
• Develops a culture of continuous process improvement as a standard business capability and practice.  Demonstrates how process improvement will decrease cost, increase productivity and enhance process effectiveness and efficiencies. 
• Assists senior leaders in determining strategic, financial and operational program impact(s) for the system.  
• Coaches and provides oversight to peers, analysts, consultants and subordinate groups through informal mentorships or formal responsibilities.  Collaborates with all levels to operate in a highly collaborative leadership team under frequently changing structures, requirements and work priorities.
• Develops effective internal relationships and partnerships with key stakeholders, management, executive leadership and several multi-functional and geographically dispersed work teams by providing direction, assistance and coordination.
• Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. 

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

• Must be able to adapt to frequently changing work priorities and be able to balance the needs and expectations of system office, RHMs and TIS.  Work hours may be long and irregular.
• Incumbent communicates frequently, in person and over the phone with people in a number of different locations on key issues.  Hearing is needed for extensive telephone and in person communication. Must be able to speak and communicate clearly and effectively.
• Must be able to set and organize own work priorities and adapt to them as they change frequently.