Overview
The Senior Quality Manager is an executive-level field Quality leader responsible for establishing and directing the Quality organization for major, highly complex, or strategically significant projects and programs. The position manages Quality Managers and multi-discipline inspection teams, develops staffing and recruiting plans, establishes project quality systems and governance, and provides executive-level oversight of compliance, risk, reporting, audits, turnover, and client commitments. The Senior Quality Manager serves as the senior Quality advisor to project executives and the primary connection between project execution and the corporate Quality organization. The role is not routinely assigned inspection production, but must maintain technical credibility, field visibility, and the ability to intervene in or verify critical quality activities when project risk requires.
Location & Travel Details: This is a traveling position, up to 75% of the time, encompassing work sites throughout the US, and will include some overnight travel. A vehicle allowance will be provided. When overnight travel is required, meals and lodging will also be provided.
Responsibilities
ESSENTIAL JOB FUNCTIONS:- Successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
- Set the project or program quality strategy and independently direct priorities, staffing, recruiting, systems, inspection coverage, risk controls, and executive deliverables.
- Produce quality work, meeting requirements of company policies, procedures, and industry standards.
- Be a champion of MasTec Industrial's culture and values by setting exemplary standards of ethics and stewardship of the company's resources, functioning as a team player, and helping to maintain good communication across the company.
- Represent MasTec Industrial in a professional manner in senior-level client, regulatory, authorized inspection, supplier, and executive interactions.
- Provide project executives, Corporate Quality, and the client with contract-required and executive quality reports, including significant risks, trends, corrective actions, and turnover status.
- Interpret MasTec Industrial's Corporate Quality Manual and establish, review, and approve the project or program Quality Plan and related governance within delegated authority.
- Direct development, review, approval, and implementation of the complete ITP suite, quality procedures, forms, workflows, audit schedules, and project-specific control processes.
- Establish the project quality training and competency program and ensure Quality Managers provide effective training on procedures, requirements, inspection disciplines, documentation, and lessons learned.
- Ensure adequate quality resources, qualified personnel, inspection equipment, measuring and test equipment, quality consumables, and third-party inspection or testing services are available.
- Establish and oversee the audit, surveillance, management review, craft observation, field assurance, and Quality Leadership Team Meeting (QLT) programs.
- Define project or program Quality metrics, review trends and leading indicators, and provide clear executive reporting on compliance, risk, performance, and turnover readiness.
- Participate in executive planning, constructability, procurement, subcontracting, schedule, risk, commissioning, and turnover reviews to ensure quality requirements are integrated into execution.
- Provide executive oversight of significant quality incident investigations, causal analysis, corrective action, effectiveness verification, and lessons-learned deployment.
- Establish subcontractor and supplier quality governance, including qualification, kickoff requirements, ITP expectations, surveillance, reporting, escalation, and performance review.
- Ensure timely closure of nonconformances, corrective actions, audit findings, observations, and other quality issues and intervene directly in aging, recurring, or high-risk conditions.
- Implement and promote stop-work authority for Quality-related events when work does not meet requirements or required controls are not in place.
- Serve as the senior field Quality leader and advisor to the Project Director, project executives, Operations leadership, and Director of Quality.
- Lead executive, client, corporate, subcontractor, supplier, and project quality meetings and drive strategic actions to closure.
- Develop and mentor Quality Managers through leadership assignments, documented development objectives, succession planning, and the Quality Career Path program.
- Maintain field visibility and perform oversight verifications or direct review of critical inspections when project risk, significant issues, or executive assurance requires.
- Manage Quality Managers, multi-discipline inspection teams, administrative personnel, site Survey resources, and third-party quality services across an assigned project or program.
SUPERVISORY RESPONSIBILITIES:- Develop and maintain the project or program Quality organization and staffing plan; lead recruiting coordination, interviewing, selection, deployment, succession, and performance management.
- Develop and mentor Quality Managers and senior inspectors, build leadership depth, and create advancement opportunities that support internal career growth and retention.
- Establish a culture of accountability, technical integrity, collaboration, consistency, professional judgment, and continuous improvement throughout the Quality organization.
- Lead senior-level internal and external stakeholder meetings, resolve significant quality conflicts, and escalate matters requiring executive, contractual, or technical action.
- Drive project and program standardization, process development, lessons learned, cross-project improvement, and alignment with Corporate Quality systems and expectations.
Qualifications
EDUCATION AND WORK EXPERIENCE REQUIREMENTS:- Minimum of fifteen years of progressively responsible quality, inspection, construction, or operations experience, including substantial leadership of Quality Managers and multi-discipline teams on major or complex industrial projects or programs. Education toward an engineering or technical degree may be substituted for a portion of the required work experience.
- Extensive knowledge and executive-level oversight capability across codes applicable to assigned work, which may include ASME B31.1, B31.3, Sections I, V, VIII, and IX; AWS D1.1, D1.3, and D1.6; AISC; ASNT; NEC; NFPA; NBIC; and ACI requirements.
- AWS CWI plus one of the following required: ACI certification, AMPP coating certification, AWS SCWI, or ASQ Certified Quality Auditor. ASQ CMQ/OE, ASQ Construction Quality Management, and ASME S or U stamp program experience are preferred.
- Ability to provide senior oversight of Code work under MasTec's ASME Code Stamps, including S, U, R, and NB, and to ensure compliance with approved Code boundaries, the Quality Control Manual, and coordination with the AIA and Authorized Inspector.
- Proven executive-level experience establishing project quality systems, managing Quality Managers and multi-discipline teams, developing staffing and recruiting plans, and advising project executives in an industrial setting.
- Proficiency in Microsoft Office applications, including Outlook, Excel, Word, SharePoint, Teams, and PowerPoint.
- Demonstrated experience with construction management, document control, and quality management software platforms.
- Experience integrating Learned Language Models (LLMs) into quality workflows (e.g., Copilot, Claude, Chatgpt).
- Preferred experience with Smartsheet, InEight, WeldTrace, progressive turnover systems, enterprise dashboards, and cross-project quality reporting.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:- Be knowledgeable of MasTec Industrial Health and Safety programs and project-specific regulations.
- Write reports and business correspondence and accurately document quality-related issues and activities.
- Effectively present quality strategy, risk, performance, trends, and required actions to project executives, corporate leaders, clients, authorized inspectors, and other senior stakeholders.
- Develop and maintain effective relationships with the owner, owner's representative, Company executives, Operations, Engineering, Procurement, subcontractors, suppliers, and Corporate Quality.
- Work independently with executive-level accountability, ensuring the project or program Quality organization is adequately staffed, qualified, trained, and aligned with execution risk.
- Be self-motivated and capable of taking initiative.
- Apply advanced critical thinking and objective evidence when overseeing major incident investigations, systemic causal analysis, corrective action, and organizational learning.
- Use diplomacy and professional judgment when addressing Quality and Safety issues with internal and external parties.
- Demonstrate excellent verbal, written, and interpersonal communication skills.
- Other duties may be assigned.
PHYSICAL DEMANDS:- Work up to a 12-hour shift doing hard physical work in varying temperatures and outside conditions.
- May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks.
- Stamina to perform this task repetitively and continuously for several hour intervals.
- Uncontrolled environmental conditions: Constant change in weather and site conditions.
- This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises.
- Ability to wear personal protective equipment is required (including but not limited to- safety toed shoes, gloves, safety glasses, hearing protection, hardhat, vest, etc.).
- Move in and around confined, cluttered, and uneven areas.
- May need to work at heights and must be able to abide by all safety and fall-protection requirements; must be able to wear and utilize all safety equipment required for work at heights.
- Evaluate information based on measurable standards; and see details in objects or drawings and recognize slight differences in shapes and shadings.
- Visualize objects in three dimensions from drawings.
- Keep good balance and work at heights.
- See well (either naturally or with correction).
- Hear well (either naturally or with correction.)
- Coordinate the use of eyes, hands, and feet.
What's in it for you:Financial Wellbeing
- Competitive pay of $170,000 - $190,000 per year with ongoing performance review, project completion bonus opportunity and merit increases.
- 401(k) with company match & Employee Stock Purchase Plan (ESPP)
- Flexible spending account (Healthcare & Dependent care)
Health & Wellness
- Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children
- Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance
Family & Lifestyle
- Paid Time Off, Paid Holidays, Bereavement Leave
- Military Leave, including Differential Pay and Benefits Continuation
- Employee Assistance Program
Planning for the Unexpected
- Short and long-term disability, life insurance, and accidental death & dismemberment
- Voluntary life insurance, accident, critical illness, hospital indemnity coverage
- Emergency Travel Assistance Program
- Group legal plan
Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information.