Temple University

Manager- Single Billing Office

Temple University • $75K — $95K *
Philadelphia, PA 19120In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree or relevant education and experience equivalent
  • 5 years in customer service or billing operations, with supervisory experience
  • 3 years in healthcare receivables or insurance claims processing
  • 3 years of experience with computerized billing systems, preferably EPIC
  • 3 years in customer service management.

Responsibilities

  • Oversee customer service and collections to enhance patient satisfaction.
  • Train and support staff to achieve high performance standards.
  • Ensure timely collection of patient receivables and compliance with regulations.
  • Manage billing operations and improve collection processes.
  • Act as a liaison between departments to streamline communication and operations.

Benefits

  • Opportunities for professional development and training.
  • Collaborative work environment supporting growth and efficiency.
  • Exposure to industry best practices in healthcare finance.
  • Potential for career advancement within the organization.
Full Job Description
Responsible for overseeing Customer Service and Self Pay collections. Provide training, support, and oversight to enable a high level of customer satisfaction and collect patient accounts receivable in a timely manner, in compliance with all regulatory and intermediary requirements. Education Bachelor's Degree Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 5 years experience in a related role with several years in a supervisory capacity Required 3 years experience in billing operations and collections Required 3 years experience in healthcare receivables and/or insurance claims processing Required 3 years experience with computerized billing systems, preferably EPIC Required 3 years experience in Customer Service Management Required Licenses

About Temple University

Temple University is a public research university located in Philadelphia, Pennsylvania. The university was founded in 1884 and has since grown to become one of the largest universities in the United States. Temple University offers a wide range of undergraduate, graduate, and professional degree programs across a variety of fields including business, education, engineering, law, medicine, and the arts. The university is known for its strong research programs and has been recognized as a top-tier research institution by the Carnegie Classification of Institutions of Higher Education. Temple University is committed to providing its students with a high-quality education and preparing them for success in their chosen careers.
Learn more about Temple University
Size
10,000 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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