Why this Role Matters

As the Manager, Sales Operations - AI & Commercial Enablement, you will help transform Sales Operations within the Consumer division into a strategic, AI-enabled capability that drives commercial performance and execution. Acting as a central partner across Sales, Finance, Supply Chain, IT, Data & Analytics, and Revenue Growth Management, you will connect strategy, forecasting, and financial insights to drive faster, smarter business decisions. This is a high-impact individual contributor leadership role responsible for building and scaling capabilities that improve forecast accuracy, optimize trade investment, and strengthen commercial execution.

What You'll Do

• Own and continuously improve the commercial forecast that feeds Finance, Supply Chain, and S&OP processes, translating field sales inputs, retailer intelligence, and consumption data into one aligned demand signal.
• Maintain forecast accuracy and credibility through strong data governance, validation, continuous improvement, and incorporation of customer and voice-of-sales insights into long-range planning.
• Lead or influence product allocation decisions during supply constraints and new product launches by balancing customer commitments, promotional activity, service levels, and working capital.
• Partner with Revenue Growth Management and Finance to guide trade and promotional investment decisions using ROI, incremental volume, margin, and risk frameworks.
• Establish KPIs, guardrails, dashboards, tools, and governance frameworks that convert insights into clear actions, accountability, and disciplined commercial execution.
• Serve as the commercial lead and business owner for Sales Operations data and tools, defining business requirements and ensuring data accuracy and consistency across Sales, Finance, and Supply Chain systems.
• Partner with IT, Data & Analytics, and commercial stakeholders to design and implement an AI-enabled Sales Decision Engine that supports forecast generation, trade optimization, scenario planning, promotion ROI modeling, and automated insight-driven decision making

What You'll Bring

Required:

• Bachelor's degree required.
• 5+ years of experience in Sales Operations, Revenue Growth Management, Commercial Finance, strategy/analytics consulting, supply chain, or a related commercial role.
• Strong analytical and problem-solving skills with the ability to translate data into decision-ready insights and actionable recommendations.
• Strong business acumen with a focus on profitability, enterprise outcomes, and value-accretive decision making.
• Demonstrated ability to influence without authority, drive cross-functional alignment, and operate as a neutral, fact-based decision maker across functions.
• High level of accountability, execution discipline, comfort operating in ambiguity, and ability to build new commercial capabilities.

Specialized Training & Skills:

• Advanced Excel skills required.
• Advanced AI skills required.
• Experience with data modeling and analytics tools, including SQL, Snowflake, or similar platforms.
• Experience with visualization tools such as Power BI, Tableau, or comparable platforms.
• Exposure to forecasting models, trade promotion optimization, and/or scenario modeling tools.

Preferred:

• MBA or advanced degree.
• Experience in Consumer-Packaged Goods (CPG) or retail-facing organizations.
• Experience supporting commercial planning, customer-facing decisions, or enterprise governance across Sales, Finance, Supply Chain, IT, Data, and/or Revenue Growth Management.
• Experience building scalable, technology-enabled solutions that improve decision speed, quality, and execution discipline.

Work Environment

• This role is eligible for our hybrid work schedule allowing for up to 2 days/week of telecommuting from home and 3 days/week in our Bridgewater, NJ corporate office.

For U.S. locations that require disclosure of compensation, the starting pay for this role is between $130,000 and $165,000. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.

U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.

What We Offer:
• Comprehensive health, wellness, and retirement benefits.
• Paid time off and programs that support work-life balance.
• Opportunities to learn, grow, and contribute to meaningful work.

Check out our US benefits here - Employee Benefits: Bausch + Lomb

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.