OverviewThe Nurse Manager is responsible for the development, implementation and evaluation of the care provided on the patient care department(s), which is consistent with the established strategic plan, goals and objectives for Patient Care Services. The Nurse Manager is responsible for 24-hour management of the patient care department. The Nurse Manager supports optimal care that requires specialized knowledge, critical thinking and skills based on principles of psychological, social, physical, and biological sciences that utilize the nursing process. The Nurse Manager demonstrates the attributes of servant leadership, communicates exceptionally, and motivates others to achieve outcomes through work with multidisciplinary teams. This person serves as chief recruitment and retention officer for department and works in collaboration with nursing leadership to identify areas of improvement regarding practice, policies and processes.
ResponsibilitiesLeadership- Builds trusting, collaborative relationships with staff, peers, physicians and administration to advance the core patient business strategy.
- Responsible for department scheduling.
- Applies HR practices fairly and consistently.
- Commits to the hours needed to achieve outcomes and develop others to assure round-the-clock leadership. Requires flexibility with hours worked and shifting priorities as the environment changes, without losing sight of goals/outcomes.
- Hardwires patient rounding to assure consistent contact with patients.
- Follows-up on patient concerns as soon as possible.
- Notifies Director and/or Administration of concerns that have the potential to escalate or lead to Risk Management concerns.
- May be requested to travel to conferences and meetings as a hospital representative. Must be able to make arrangements to attend these as required.
- Assures St. Luke's Hospital's Comfort/C.A.R.E. Professional Practice Model is implemented within the department.
- Ensures compliance with the state Nurse Practice Act, state Board of Nursing regulations, and regulatory agencies' standards.
Professional Development of Team Members- Fosters development of unit leadership team.
- Ensures a thorough and adequate orientation program for new staff and student interns.
- Ensures the adequate competency training and continuing education programming is done to meet identified staff development needs.
- Supports department and hospital shared governance infrastructure and staff engagement.
- Supports continuous staff development and career goal achievement.
Business Responsibility- Develops annual capital budget.
- Develops annual operational budget to support strategic plan.
- Monitors department's productivity.
- Executes the established plan through measurement, monitoring, and analysis of resource utilization and adjusting direction when needed.
Qualifications- Successful completion of an accredited nursing program
- BSN required
- Three to five years of clinical leadership with recognized knowledge and expertise in caring for specific patient populations
- Maintain current BLS certification
