The purpose of the Manager, Retail Physical Sales role is to drive the growth of the company's physical sales business in Canada by managing key retail partnerships, maximizing revenue, and executing strategic sales campaigns.
Here you'll get to:
Support the Director of Physical Sales in driving growth across physical music retail channels in Canada.
Serve as the primary WMC contact for key retail accounts, including Walmart, Amazon, Isotope Music, Sunrise Records, Indigo, and London Drugs.
Build and sustain long-term retail partnerships, providing account management and revenue optimization.
Act as the subject matter expert on Amazon Vendor Central operations and management.
Deliver revenue targets across assigned accounts, proactively developing opportunities to exceed annual budget goals.
Provide accurate monthly sales forecasting and identify potential risks and growth opportunities.
Develop, negotiate, and execute strategic sales and marketing campaigns to expand shelf space and increase market share across front-line and catalogue releases.
Oversee the end-to-end solicitation and setup process for new releases in line with retailer specifications.
Collaborate with WMC Operations to maintain optimal inventory levels, maximize order fulfillment rates, and resolve delivery issues.
Manage consignment inventory balances, conducting quarterly productivity reviews and return reconciliations to minimize obsolescence.
Analyze retail POS data to evaluate sell-through trends and identify reorder opportunities.
Partner with leadership to refine physical sales strategy and explore innovative growth avenues.
Leverage artist promotional opportunities, tours, and publicity events to drive incremental retail sales.
About you:
At least 5 years experience of key account management with national retailers, preferably music, entertainment or CPG.
Working knowledge of retail mechanics: trade terms, co-op, returns and consignment, and Vendor Central.
Excellent interpersonal, communication, presentation, and negotiation skills.
A track record of negotiating with senior buyers and category managers.
Analytical and strategic thinker that can see the bigger picture
Advanced Excel. A BI tool like Power BI or Tableau is an asset.
We'd love it if you had:
Prior experience working in the music or similar industry
This position will require being in the office 4 days a week. We believe that an in-office presence is critical for talent development, collaboration and building strong relationships.
About Warner Music Group
Warner Music Group is an American multinational entertainment and record label conglomerate. It was founded in 1958 and is currently headquartered in New York City. The company operates in over 70 countries and has a roster of over 3,500 artists. Warner Music Group's labels include Atlantic Records, Elektra Records, and Warner Records, among others. The company also owns music publishing companies and has a significant presence in the music streaming industry. Warner Music Group is committed to diversity and inclusion and has implemented several initiatives to promote these values.
