Full Job Description
Primary Purpose: Manager, (Re)Loved Studio Operations will serve as the centralized resource for NJ Photostudio team and cross-functional business partners for Coach (Re)Loved eCommerce imagery. Excellent analytical problem-solving abilities are a must, along with demonstrated skill in decision making, facilitating, influencing, and prioritizing projects. The qualified candidate will be comfortable working independently and enjoys the challenge of unfamiliar tasks; quickly grasping the essence and underlying structure of anything.
This role is based in North Bergen, NJ office and is hybrid with 3 days in the office. Occasional travel to the New York office may be required.
The successful individual will leverage their proficiency in production and project management to...
• Collect, analyze, and report production data to measure productivity and track weekly deliverables
• Maintain clear, proactive communication with studio and cross-functional partners regarding project status, changes, requirements, and potential risks
• Oversee data creation workflows and internal image production systems
• Partner with stakeholders to develop comprehensive creative briefs, manage project timelines, coordinate approvals, and ensure timely follow-through
• Manage sample intake, tagging, tracking, and returns
• Oversee post-production workflows to ensure quality and efficiency
• Effectively manage multiple projects with tight deadlines
• Maintain a safe, organized, and efficient studio environment
• Process and manage vendor invoices
• Adapt and succeed in a fast-paced, evolving environment
The accomplished individual will possess...
• 5+ years of related experience across business operations, administrative support, inventory, logistics, supply chain, merchandising, or data coordination
• Advanced Excel skills (Vlookup and Pivot Tables)
• Self-starter mindset with a strong sense of urgency and initiative
• An ability to think both strategically and tactically
• A high level of accuracy with strong attention to detail
• Ability to adapt and learn quickly
• Ability to build strong professional relationships and provide exceptional service to internal stakeholders
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Base Pay Range
$90,000.00-$100,000.00
Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.
