Philip Morris International

Manager Quality Assurance

Philip Morris International • $104K — $132K *
Wilson, NC 27893In-Person
Pharmaceuticals & Biotech
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in relevant scientific or engineering field, or equivalent experience.
  • 5+ years of experience in Quality Assurance or related roles within regulated environments.
  • Demonstrated leadership capabilities in managing QA teams.
  • Familiarity with audit processes, inspections, and CAPA systems.
  • Strong understanding of QMS, FDA, ISO standards, and compliance.
  • Experience in project and change management.
  • Fluent in English.

Responsibilities

  • Lead and mentor Quality Assurance personnel.
  • Manage team performance and employee development.
  • Maintain and enhance the site's Quality Management System.
  • Ensure adherence to PMI, FDA, ISO standards and internal procedures.
  • Prepare and support the site for audits and regulatory inspections.
  • Conduct internal audits and manage corrective actions.
  • Oversee management review meetings and track quality performance indicators.
  • Handle deviations, investigations, non-conformances, and CAPA activities.
  • Drive continuous improvement and risk management initiatives.
  • Provide QA input for site projects and strategic changes.

Benefits

  • Health insurance including dental and vision coverage.
  • Paid time off and paid holidays.
  • 401(k) retirement plan with company match.
  • Professional development and training opportunities.
  • Employee assistance programs and wellness initiatives.
Full Job Description
The Manager, Quality Assurance leads the site's Quality Management System (QMS) and Quality Assurance team, ensuring compliance with PMI, FDA, ISO, and regulatory requirements. This role drives audit and inspection readiness, CAPA oversight, management review, and continuous improvement while developing team capabilities and promoting a strong quality culture. Key Responsibilities
  • Lead, coach, and develop Quality Assurance personnel.
  • Manage performance, employee development, training, and succession planning.
  • Lead and maintain the site Quality Management System.
  • Ensure compliance with PMI standards, FDA regulations, ISO requirements, and site procedures.
  • Maintain audit and inspection readiness and support regulatory inspections.
  • Lead internal audits and oversee audit responses and corrective actions.
  • Manage Management Review activities and key quality performance indicators.
  • Oversee deviations, investigations, non-conformances, and CAPA programs.
  • Drive root cause analysis, risk management, and continuous improvement initiatives.
  • Provide QA leadership for site projects, strategic initiatives, and change management activities.

What we are looking for:
  • Bachelor's or Master's degree in Biological Sciences, Physical Sciences, Engineering, Pharmacy, Chemistry, or a related field, or equivalent regulated-industry experience.
  • 5+ years of Quality Assurance, Quality Systems, or related experience in a regulated manufacturing environment.
  • Proven leadership experience managing teams in a regulated environment.
  • Experience with audits, inspections, CAPA systems, management reviews, and compliance programs.
  • Strong knowledge of QMS, FDA and ISO requirements, risk management, CAPA, document control, and training systems.
  • Project and change management experience.
  • Fluent in English.

Annual Base Salary Range: $104,000 - $132,000

About Philip Morris International

Philip Morris International Careers

Join the global team at Philip Morris International (PMI), a leading international tobacco company dedicated to innovation and transformation in the industry. At PMI, we offer more than just job opportunities; we provide a platform for professional growth and leadership development in an environment that values diversity and inclusion.

Work You’ll Do

At Philip Morris International, you will be part of a dynamic team that is focused on leading the transformation of the tobacco industry towards a smoke-free future. Engage in innovative work that pushes the boundaries of what is possible in consumer goods. With PMI, you can contribute to industry-leading projects and utilize cutting-edge technology to make a meaningful impact.

Explore Our Diverse Opportunities

Whether you're looking for an internship, ready to start your career, or an experienced professional seeking a leadership role, PMI offers a range of positions to match your skills and ambitions. Explore job opportunities in various fields including research and development, marketing, sales, finance, and more. Each position at PMI is a step towards a future-proof career in a company that prioritizes innovation and leadership.

Grow and Develop with Us

PMI is committed to the growth of its employees. We offer comprehensive benefits and diversity training programs designed to enhance your professional skills and personal development. Our leadership programs foster an inclusive culture that encourages networking and innovation, ensuring that every team member can achieve their career goals.

Be Part of Our Culture

At Philip Morris International, we believe that our strength lies in our diversity. Our inclusive culture welcomes professionals from all backgrounds, empowering them to bring their unique perspectives to our team. Collaboration and respect drive our collective success, making PMI a rewarding place to work.

Join Our Team

Ready to advance your career at Philip Morris International? Search open positions that match your skills and interests. We are always hiring creative, curious, and motivated individuals who are ready to drive innovation in our industry. Prepare your resume, sharpen your interview skills, and become part of a company that’s leading change.

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Philip Morris International Careers

Discover the opportunities waiting for you at PMI. Join us in making history in a company where your career is as important to us as it is to you. Explore, innovate, and grow with Philip Morris International.
Learn more about Philip Morris International
Size
69,600 employees
Market Cap
$157.8 billion
Industry
Food & Beverages
Net Income
$8 billion
Founded
1900
5 Year Trend
+3.3%
Revenue
$28.6 billion
NASDAQ
PM
* Ladders Estimates

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