Chanel, Inc

Manager, Product, Short Hills

Chanel, Inc$92K — $120K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in product management or related field.
  • Bachelor's degree preferred.
  • Strong communication skills and ability to coach others.
  • Knowledge of client experience best practices.
  • Foreign language skills are a plus.
  • Passion for CHANEL's brand, heritage, and products.

Responsibilities

  • Coach and inspire the sales team to enhance client experiences.
  • Foster a positive team culture emphasizing diversity and respect.
  • Deliver ongoing training on product knowledge and customer service.
  • Drive product category operations, including sales analysis and reporting.
  • Implement key performance indicators to boost team and business performance.
  • Develop the client base through local partnerships and community engagement.

Benefits

  • Wellbeing resources including dedicated time off and a wellbeing fund.
  • Parental leave and fertility support programs.
  • Generous paid time off policies including vacation and holiday days.
  • 401K plan and various incentives.
  • Comprehensive healthcare options including virtual care and Flexible Spending Accounts.
  • Life insurance and short/long-term disability coverage.
Full Job Description

Manager, Product, Short Hills

About the role: 

We are looking for a Product Manager who will be a brand ambassador and business leader focused on delivering extraordinary experiences for the internal team and clients. They will play a vital role for driving the business of their respective product category(ies), by coaching and managing a diverse team of salespeople, and will work closely with the Boutique Director by imparting critical business knowledge.  The Product Manager will be responsible for fully owning and driving the business within the Leather Goods and Shoes categories.

What impact you can create at CHANEL: 

  • Coach and inspire a team to deliver an elevated client experience for all clients    

  • Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork   

  • Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery   

  • Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team   

  • Lead a team with agility and resilience by applying key performance indicators and lessons learned to enhance team and business performance  

  • RepresentCHANELin the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events 

You are energized by: 

  • The history and heritage of The House of CHANEL 

  • Building collaborative partnerships and relationships   

  • People leadership and development   

  • Fostering a meaningful client experience centered around inclusion and connection   

  • Being comfortable in the middle of complexity and ambiguity   

  • Creativity and innovation by testing, learning, and taking new risks  

 

What you will bring to the team: 

  • Ability to thrive in a team environment and work collaboratively 

  • Understanding of, and passion for client experience 

  • Excellent communication skills 

  • Foreign language skills are preferred but not required 

  • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives 

  • Curiosity and desire to learn and grow professionally within the world of CHANEL 

Position Logistics: 

  • Minimum 5 years of related experience 

  • Bachelor’s degree (preferred) 

  • Ability to lift 15 lbs. 

  • A flexible schedule with the ability to work late nights, weekends, and some holidays

  • Boutique Management:Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results 

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. 

 

Compensation: 

  • The anticipated base salary range for this position is $92,400 through $120,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks. 

 

Benefits and Perks: 

  • Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund  

  • Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership) 

  • Generous paid time off policies to include vacation, holiday, sick and volunteer days  

  • 401K and other incentives  

  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

CHANELis a private company whose values are grounded in creating the conditionsfor people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

About Chanel, Inc

Chanel is a French luxury fashion house that was founded in 1910 by Coco Chanel. The company specializes in haute couture, ready-to-wear clothes, luxury goods, and fashion accessories. Chanel is known for its iconic Chanel No. 5 perfume, the Chanel suit, and the little black dress. The company is privately owned and has a reputation for exclusivity and high-end luxury products.
Learn more about Chanel, Inc
Size
20,000 employees
Industry
Founded
1883

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