Full Job Description
Time Type:
Regular
Job Description :
Privacy Manager
Department: Legal and Corporate Affairs
Manager's Title: Senior Director, Privacy Officer
POSITION SUMMARY
The Privacy Manager oversees the operational execution of the enterprise privacy program across Canadian and U.S. operations. Acting as a bridge between business operations, product engineering, cybersecurity, and legal teams, this role is responsible for ensuring privacy compliance, conducting risk assessments, and embedding Privacy by Design into customer-facing products and services, network initiatives, and digital platforms. The ideal candidate brings strong expertise in North American privacy legislation, operational risk management, and data governance, with a proven track record of converting regulatory requirements into practical, scalable business workflows.
KEY RESPONSIBILITIES
• Operational Compliance: Operationalize compliance with PIPEDA, Quebec Law 25, and relevant provincial and state regulations across customer-facing and internal operations.
• Privacy Impact Assessments (PIAs): Conduct PIAs for internal initiatives, software implementations, and new vendor onboarding.
• Incident & Breach Response: Triage privacy incidents, coordinate response efforts with the Privacy Officer and other incident stakeholders and execute breach containment protocols.
• Data Subject Rights Management: Manage workflows for individual access requests, consent withdrawals, rectification, and deletion requests.
• Vendor Privacy Risk: Evaluate third-party vendor privacy practices during procurement and review data processing agreements.
• Training & Awareness: Design and deliver ongoing privacy training and awareness programs across business units.
• Privacy Reporting: Contribute to the development of performance measures to demonstrate the privacy program delivers value, and is efficient and effective in meeting compliance requirements.
ESSENTIAL QUALIFICATIONS
ACADEMIC TRAINING
• University Degree in a relevant field (Public Administration, Law, Information Science).
• Certified Information Privacy Professional for Canada (CIPP/C), Certified Information Privacy Technologist (CIPT), and/or Certified Information Privacy Manager (CIPM).
WORK EXPERIENCE
• 8-10+ years in developing, utilizing and implementing privacy maturity and risk assessment tools as well as privacy methodologies, policies and procedures.
SPECIFIC COMPETENCIES
• Exceptional stakeholder management, communication, and prioritization skills, with a proven track record of translating complex regulatory concepts into practical business solutions
• Bilingualism (English and French, written and spoken) is required. Due to regular collaboration with teams, clients, and partners located outside of Quebec, proficiency in English is necessary for this role.
You'll benefit from:
• Flexibility: Yes, we think that what you do matters. At work and at home.
• Fun: We laugh a lot, it makes every day brighter.
• Discounted services: We provide amazing services to our clients, and you'll get them at home, because you deserve them.
• Rewarding Pay: Let's be honest, everybody likes to make a good salary. We offer attractive compensation packages, and it comes with a great culture.
• Benefits: We've got you covered.
• Career Evolution: Join us and we will give you the tools to achieve your career goals!
• Technology: You have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry.
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Location :
Montréal, QC
Company :
Cogeco Connexion Inc
