About the RoleAre you looking to join a fast-growing, dynamic team?We're a collaborative, purpose-driven group that's passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.
The Manager, Practice Operations is responsible for oversight of operational functions of multiple practices of smaller scale / complexity at BT Health. This operational oversight extends to managing staffing, clinical schedules and practice workflows. This position is also responsible for implementation of centralized initiatives, the analysis of practice data and operations and developing solutions to address identified gaps / opportunities. A significant emphasis will be placed on the performance of the team, helping to manage change and building a patient-oriented culture across practices. Collaborates with BTH leadership on goal setting for practices and the organization, responsible for executing Key Performance Indicators including but not limited to: Productivity; Cost containment; Quality and Patient Satisfaction. Fosters a culture of engagement and positive experiences with our patients, providers, and team members across the organization.
This role is located in Daly City, California.You will focus on:- Provides oversight of practice administration, clinic operations and oversees BT Health initiatives related to clinical operations (such as EHR deployment) at multiple BT Health locations
- Leads the creation and promotion of a common culture of interdependence amongst practices with an emphasis on Patient Experience.
- Develops and implements policies and procedures for non-clinician staff, collaborates on the development and implements policies and procedures for clinicians
- Collaborates with Practice Site Leads and/or Supervisor, Practice Operations to ensure practice operations are efficiently meeting the needs of patients, clinicians and staff
- Leads team through change management; supports growth within the organization
- Drives team performance and Key Performance Indicators for the organization.
The Skills, Experience & Education You Bring- Undergraduate degree from accredited 4-year university or equivalent, preferably in Health Care related field of study
- This role requires 8+ years professional experience, with 5+ years' experience in Practice Management
The Compensation for this position is
$107,100 - $128,520/yearIn addition, we provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.
- Excellent medical, vision, and dental coverage
- 401k savings plan with a company match
- Flexible time off and 9 Paid Holidays
