7+ years of relevant experience, including 3+ years in healthcare settings like Academic Medical Centers or Hospital Systems.
Bachelor's degree in business management or Public Health; additional experience may substitute for education.
Preferred experience in Cancer Centers, Clinical Research, or Pharmaceutical environments.
Advanced degree (MBA, MHA, MPH) is preferred.
Knowledge of EPIC systems or certification is a plus.
Certified Physician Practice Manager (CPPM) credential is preferred.
Experience with physician contract modeling and financial analysis is advantageous.
Responsibilities
Coordinate operations for physician services and medical staff programs.
Manage project plans and communication to align with organizational goals.
Collaborate with leaders to identify and implement process improvements.
Provide data analysis and insights to support executive decision-making.
Oversee physician scheduling, staffing assessments, and workforce planning.
Support recruitment, onboarding, and retention of physicians.
Lead special projects and strategic initiatives with executive and clinical leaders.
Benefits
Eligible for an annual incentive bonus.
Full Job Description
Manager, Physician Services
The Manager, Physician Services serves as a key partner to the Chief Clinical Officer, providing leadership and operational support for physician services, medical staff activities, and strategic clinical initiatives across City of Hope Atlanta. This role oversees physician recruitment, onboarding, credentialing, and employment lifecycle processes while supporting organizational planning, physician leadership programs, and service line development. The position leads high-priority projects, conducts research and analysis to support executive decision-making, and collaborates with cross-functional teams to advance clinical and organizational goals. Success in this role requires strong project management, analytical, relationship-building, and problem-solving skills within a fast-paced healthcare environment.
The successful candidate:
Coordinate physician services operations, medical staff programs, and strategic clinical initiatives
Manage meeting cadence, project plans, and cross-functional communication to support organizational goals
Partner with clinical and operational leaders to identify process improvements and drive operational performance
Provide data analysis, insights, and recommendations to support leadership decision-making
Oversee physician scheduling, on-call coverage, staffing assessments, and workforce planning
Support physician recruitment, candidate experience, onboarding, relocation, and retention efforts
Develop and analyze physician compensation models, contracts, and business arrangements
Coordinate provider payroll, HRIS transactions, and employment lifecycle activities
Lead special projects and strategic initiatives in partnership with executive, clinical, and operational leaders
Manage CME tracking, contract compliance, and medical staff bylaws and regulatory requirements
Serve as a key liaison between physician leadership, administration, and cross-functional stakeholders to ensure alignment and execution of organizational priorities
Qualifications
Your qualifications should include:
7+ years relevant work experience with 3+ years of experience working in an Academic, Medical, Hospital System, Clinical Research, Pharmaceutical or Research organization, Experience with Electronic Medical Record systems OR 7+ years prior experience with C-level executives, hospital operations, strategy, project management and/or related experience with 3+ years of experience leading teams to execute enterprise initiatives
Bachelor's degree in business management, Public Health OR 3 additional years of experience plus the minimum experience requirement may substitute for minimum education
Experience in a Cancer Center, Academic Medical Center, Hospital System, Clinical Research, Pharmaceutical, or Research environment preferred
Advanced degree (MBA, MHA, MPH, or related field) preferred
EPIC knowledge and/or certification preferred
Certified Physician Practice Manager (CPPM) credential preferred
Experience with physician contract modeling and financial analysis preferred
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
This position is eligible for an annual incentive bonus.
