Manager, People Operations

Architectural Institute of British Columbia

$97K — $122K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University degree in a relevant field or diploma in Human Resources, or equivalent experience
  • Chartered Professional in Human Resources (CPHR) designation
  • 5+ years of progressive HR experience, including staff supervision and leadership
  • Experience in organizational needs analysis and change management
  • Skilled in creating and delivering programs and HR project management
  • Familiarity with BambooHR is a plus
  • Strong communication skills and ability to manage sensitive matters effectively

Responsibilities

  • Design and deliver people programs that align with AIBC's mission and values
  • Optimize HR policies, systems, and processes to enhance team engagement
  • Manage the full employee lifecycle from recruitment to retention
  • Oversee AIBC Volunteer Program in collaboration with departmental staff
  • Ensure effective office operations for a productive workplace
  • Advance training, development, and employee engagement initiatives
  • Ensure compliance with employment and privacy legislation

Benefits

  • Collaborative culture and flexible work arrangements
  • Four weeks of vacation to start
  • Membership in the Public Service Pension Plan
  • Extended health and dental coverage
  • Employee and Family Assistance Program (EFAP)
  • Subsidized transit pass
  • Hybrid work environment
  • Dog-friendly office in downtown Vancouver
Full Job Description
The AIBC is seeking a Manager, People Operations to join our dedicated and high-performing team. Reporting to the Chief Administrative Officer (CAO), this permanent, full-time position is an exciting opportunity for an experienced HR leader who is passionate about people, organizational effectiveness, and continuous improvement. The successful candidate will provide leadership across the employee and volunteer lifecycle, office operations, and organizational development initiatives. This role is well suited to a collaborative professional who enjoys balancing strategy with hands-on execution and is motivated by contributing to professional regulation in the public interest.

About the Role

As a member of the management team, the Manager, People Operations provides leadership for the People Operations department and oversees the organization's human resources function, office operations, volunteer program, and change management initiatives. Working closely with the CAO, the Manager ensures people programs, systems, and practices support organizational effectiveness, employee engagement, and the AIBC's strategic priorities.

The core responsibilities include:
  • Design and deliver people programs and initiatives that align with the AIBC's mission, values, and organizational objectives while fostering positive employee and volunteer experiences;
  • Optimizing programs and policies, systems, metrics and processes across people operations, to support organizational performance and facilitate strong team engagement;
  • Managing the full employee lifecycle from start to finish including recruitment, performance management, development, retention, and recognition;
  • Managing the AIBC Volunteer Program, in close collaboration with Departmental Staff Representatives, including recruitment, performance, development and recognition of volunteers;
  • Managing AIBC office operations to provide a safe, productive, and efficient workplace and systems for all staff;
  • Advancing training and development, performance planning and management, safety and health programs, and team engagement initiatives and events;
  • Ensuring compliance with employment, work safety and privacy legislation and best practices; and
  • Championing Equity, Diversity and Inclusion at the AIBC and fostering a positive, productive, welcoming, healthy and safe workplace for all staff and volunteers.


About You

We are seeking an experienced and motivated people leader who thrives in collaborative environments and is excited to make a meaningful impact through strategic and operational human resources leadership.

Specifically, we are looking for a professional with:
  • A university degree in a relevant field; or a diploma in Human Resources from a recognized post-secondary institution, or an equivalent combination of education and experience
  • Chartered Professional in Human Resources (CPHR) designation
  • 5+ years of progressive human resources experience, including direct supervision of staff, team leadership, and responsibility for HR programs and initiatives
  • Experience in organizational needs analysis, change management, optimizing technology and business processes to drive efficiency
  • Experience in program creation and delivery, HR project management, policy work and implementation of standard operating procedures
  • Experience with BambooHR is considered an asset
  • Affinity for building connections, trust and shared meaning with diverse individuals and groups
  • Sound judgment, and ability to act with tact when dealing with sensitive or confidential matters
  • Exceptional communication skills (verbal, written, and presentation)
  • Highly organized and proactive, with a solutions-oriented mindset, strong attention to detail, and the ability to manage multiple priorities effectively
  • Knowledge of, or experience in, the regulatory sector is considered an asset


Compensation and Benefits

We offer a collaborative culture, flexible work arrangements, meaningful work, and the opportunity to make a lasting organizational impact.
  • Starting salary range: $97,000-$122,000 annually
  • Four weeks of vacation to start
  • Membership in the Public Service Pension Plan
  • Extended health and dental coverage
  • Employee and Family Assistance Program (EFAP)
  • Subsidized transit pass
  • Hybrid work environment
  • Dog-friendly office in downtown Vancouver (heritage building)


How to Apply
If you are interested in joining us, please apply with a cover letter and resume describing why you are a good fit for this position, and how your knowledge and experience will contribute to our success. This position will remain open until filled.

Due to an expected high volume of applications, only those selected for an interview will be contacted. Please note that testing and assessments will be included as part of the later stages in this recruitment process.

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