Bachelor's degree in nursing or Associate's degree with extensive nursing experience
Minimum of 3 years nursing-related experience or 5 years with an Associate's degree
Licensed as a Registered Nurse in Michigan
BLS Certification required
Preferred: Master's degree and 2 years' leadership experience
Preferred: ACLS Certification
Responsibilities
Oversee daily operations of nursing and healthcare services
Enhance customer relations and handle patient and staff complaints
Facilitate collaboration on patient care with multidisciplinary teams
Guide staff in orientation and ongoing education
Organize unit conferences and in-service training for staff
Monitor and ensure quality patient care and develop action plans
Utilize measurement tools to assess nursing care delivered
Benefits
Comprehensive healthcare coverage
Ongoing professional development opportunities
Collaborative work environment
Support for continuing education
Engagement in quality improvement initiatives
Full Job Description
Position Summary:
Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care. Responsible for leading and developing staff, managing budgets, ensuring regulatory compliance, and collaborating with multidisciplinary team to optimize patient outcomes and satisfaction.
Essential Functions and Responsibilities:
Maintains operational responsibility for nursing and health care services on the unit.
Promotes positive customer relations with physicians, patients, families, visitors and employees. Follows up on complaints and provides feedback. Monitors level of patient, staff and physician satisfaction.
Promotes collaboration regarding patient care issues with various staff levels and disciplines.
In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
Plans unit conferences, educational endeavors, and in-service meetings for staff.
Ensures quality and appropriateness of care is maintained/monitored and relevant action plans are developed and implemented.
Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients serviced.
Assures appropriate delegation and supervision of patient care.
Assists with implementation, maintenance and monitoring of capital needs and operating budgets for patient care services area.
Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.
Responsible for analyzing, monitoring, and implementing appropriate customer service techniques on assigned unit.
Maintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods.
Maintains regulatory readiness.
Performs other duties as required or requested.
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Required: • Bachelor's degree in nursing with a minimum of 3 years nursing-related experience
OR associate's degree with 5 years of nursing-related experience • Licensed as a Registered Nurse to practice nursing in Michigan • BLS Certification
Preferred: • Master's degree in a related program • A minimum of 2 years' leadership experience • ACLS Certification
