Manager, Ops Command Center

The Ops Command Center Manager oversees daily flight activities to maximize efficiency, productivity, and profitability. Guided by our values, "Safety Above All", we proactively manage the risks inherent in human spaceflight through our daily actions. Key responsibilities include optimizing workflows, managing budgets, ensuring regulatory compliance, and mentoring staff. They translate company strategy into actionable, high-quality processes across departments. Coordinating with department heads to achieve organizational goals. Support the company strategy by holding ourselves and one another accountable for getting the work done. Responsibilities • Develop and implement procedures/playbooks to improve efficiency, address irregular operational scenarios, reduce costs, and maintain high-quality standards. • Manage day-to-day operations, including integrations between teams supporting daily flight or training schedules. Proactively address and resolve scheduling bottlenecks, overlaps, or emergencies. Lead all ground/ramp operations such that we have safe execution of the mission. • Oversee budgeting, forecasting, and expense management to ensure financial accountability. • Recruit, train, supervise staff, fostering a high-performance culture. Mentoring new team members to boosts productivity and retention by providing structured guidance, cultural integration, and skills development within their first 45-90 days. • Collaborate with senior management to set goals, identify opportunities, and create actionable roadmaps. • Ensure compliance with FAA regulations, airspace coordination and de-confliction protocols through managing relationships with NMSA and WSMR. • Ensure teammates practice safety behavior and Foreign Object Debris (FOD) awareness/prevention and adhere to regulatory protocols and rules. • Coach, train, and transfer expertise to your team to drive projects to completion. Required Skills and Qualifications • Bachelor's degree in Operations Management, or a related Aerospace field. Master's degree preferred. • Proven experience as an operations leader or in a similar leadership role. • Military operations planning or mission execution experience is a plus. • Strong leadership skills with the ability to manage, mentor, and motivate teams. • Ability to analyze data and performance metrics to drive improvements. • Excellent communication and interpersonal skills to collaborate across company departments and external State and Federal agencies. • Knowledge of Aerospace operations management principles, and Proficiency in Radio Communications of an aviation nature. • Demonstrate willingness to adjust thinking and behavior. • Ability to communicate in a manner that is timely, respectful, and open to other ideas. #LI-JR1 The annual U.S. base salary range for this full-time position is $88,500.00-$134,850.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit https://vgcareers.virgingalactic.com/global/en/benefits Export Requirements To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here.