Minimum 5 years of supervisory experience required.
Associate's Degree preferred.
Proficient in Microsoft Office, especially Word and Excel.
Experience with Warehouse Management Systems (WMS) and Radio Frequency (RF) technology.
Demonstrated ability to manage multiple tasks efficiently.
Responsibilities
Oversee product handling and customer service operations to meet performance indicators.
Develop and monitor annual facility budgets and departmental goals.
Conduct regular inspections for compliance with food safety and occupational safety laws.
Manage staff recruitment, training, scheduling, and performance appraisals.
Maintain operational procedures for shipment verification and inventory control.
Ensure compliance with OSHA regulations and safety training protocols.
Coordinate activities across departments to ensure merchandise availability.
Benefits
Opportunities for professional development and mentorship.
Dynamic work environment with a focus on safety and compliance.
Engagement in cross-departmental collaboration.
Potential for career advancement within the organization.
Full Job Description
JOB DESCRIPTION
What You'll Do
You will oversee and coordinate product movement and customer service operations ensuring compliance with organizational policies and applicable laws. You will manage facility budgets, monitor operational procedures, and maintain quality control standards while supervising and developing team members. Regular inspections and reporting will be conducted to ensure safety, security, and adherence to company and regulatory requirements.
Essential Functions
Oversee product handling and customer service operations ensuring procedures and key performance indicators are met.
Develop annual facility budgets and monitor progress towards departmental goals.
Conduct regular inspections to ensure compliance with food safety and occupational safety laws and guidelines.
Manage staff including recruiting, hiring, training, scheduling, appraising performance, and resolving issues.
Maintain operational procedures for shipment verification, inventory control, and quality standards for perishables.
Ensure compliance with company policies and all Federal, State, and Local OSHA regulations including safety training and reporting injuries.
Coordinate activities between warehouse, distribution, sales record control, and purchasing departments to ensure merchandise availability and security.
Other essential duties may be applicable and assigned as necessary.
What Experience and Education You Need
Minimum 5 years of supervisory experience required.
Associate's Degree preferred.
Proficient in Microsoft Office including Word and Excel.
Proficient with Warehouse Management Systems (WMS) and Radio Frequency (RF) technology.
Proven ability to manage multiple tasks efficiently.
What Could Set You Apart
Effective verbal and written communication.
Ability to manage supervisors and employees.
Ability to work in a fast-paced, deadline-oriented environment.
Ability to reason, negotiate, instruct, persuade, or speak with others.
Attention to detail.
Ability to interpret HR regulations, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to solve complex problems.
Willingness to mentor and support development of subordinate employees.
Physical Requirements
Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.
Requires manual dexterity with normal hand and finger movements for typical office work including the operation of computers, telephones, and similar equipment.
Requires ability to comprehend and communicate with others verbally and/or in writing.
May require travel by automobile and airplane for business.
May require visits to warehouse operations in temperatures at or below freezing.
May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.
The Company's Good-faith and reasonable estimate of the range of possible compensation at the time of posting is min $74,500 - $94,500 Per Year. Rate may vary based on work location.
About Americold
Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.
