Manager, National Accounts

Citizen Watch Company of America, Inc.

$90K — $110K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required
  • 5+ years in account relationship management
  • Experience in the watch, jewelry, or luxury industries
  • Strong proficiency with MS Office, especially Excel and PowerPoint
  • Excellent interpersonal, organizational, and problem-solving skills
  • Strong verbal and written communication skills
  • Familiarity with retail planning, wholesale, and buying is a plus
  • Ability to work well in a team and adapt to changes
  • Willingness to travel for customer meetings, trade shows, and sales meetings

Responsibilities

  • Build and execute sales strategies for profitable growth
  • Establish strong relationships with account buyers
  • Present seasonal new product introductions and marketing campaigns
  • Execute product line reviews and marketing promotions
  • Collaborate with ecommerce teams to optimize brand digital presence
  • Develop strategies to grow market share and customer base
  • Support product development with insights on customer needs
  • Work with Inventory and Planning Departments on new product and replenishment
  • Monitor and control advertising and sales promotion budgets

Benefits

  • Dynamic team environment with a focus on collaboration
  • Opportunities for personal and professional development
  • Exposure to the luxury goods industry
  • Chance to work with high-profile clients
  • Travel opportunities to trade shows and key customer meetings
Full Job Description
SUMMARY

The Manager, National Accounts will manage their area of business by working with National Account buyers, as well as coordinating with our various internal departments and field merchandisers to grow business and achieve the goals of sales and service for their designated customer base.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned.
  • Build and execute sales strategies to generate profitable growth within your account responsibilities.
  • Establish strong relationships with your accounts.
  • Present new product introductions including marketing campaigns to customers on a seasonal basis.
  • Execute product line reviews, sales promotions, and marketing campaigns to maximize assortment to increase sales and achieve sales targets.
  • Work closely with accounts' ecommerce teams to ensure each brand's digital presence, exposure and assortments are optimized and all creative assets are utilized on the sites.
  • Develop and communicate strategy to grow market share, profitability and customer base consistent with business plan.
  • Advanced knowledge of account management including sales forecasting, open to buy, replenishment programs, and purchase order maintenance.
  • Support product development by providing insight regarding customer needs and identifying current and future trends.
  • Work closely with Inventory and Planning Departments for new product and replenishment.
  • Monitor and control annual advertising and sales promotion budgets.

REQUIRED JOB QUALIFICATIONS:
  • Bachelor's degree required or equivalent experience
    • 5+ years experience in account relationship management
    • Experience in watch, jewelry or luxury industries
    • Strong proficiency with MS Office (Excel and PowerPoint)
    • Excellent interpersonal, organizational and problem-solving skills
    • Strong verbal and written communication skills
    • Retail planning, wholesale, buying experience a plus
    • Work well in a team environment and be flexible to changes
    • Must be available for required travel: customer meetings, trade shows, sales meetings


Annual Salary range: $90,000.00 - $110,000.00

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