Full Job Description
Job Overview:
The Pod4 transfers Team is responsible for transferring mutual funds from the sponsor to LPL Financial in a broker controlled environment. Team provides quality service to our Independent Advisors, Financial Institutions and RIA Firms by supporting ACAT fails, sponsor transfers and PTF acat transfers.
The ideal candidate will be responsible for managing staff in a fast paced, detail-oriented environment with strict deadlines. This department is a dynamic cross-functional team that provides solutions while keeping lines of communication open with sponsors, transfer agents, contra firms, custodians, as well as a wide range of LPL departments.
Responsibilities:
• Responsible for managing a team of approximately 8-12 Specialists, Senior Specialists Associate analysts & analysts.
• The Manager will provide ongoing support, coaching, feedback and developmental opportunities to address staff needs in order to engage them and help them be more effective and successful.
• The Manager will also monitor, support, coach and give feedback to offshore teams in India. And coordinate the coordination of work between on and offshore.
• Establishes and maintains quality assurance standards, procedures, and controls as it pertains to on and offshore teams.
• Work directly with internal audit and regulatory agencies for various audit activities.
• Handle escalated advisor and client issues through our department mailbox as well as LPL Service Professionals.
• Technology and Systems Management - handle department projects including creation of new workflows, developing test scripts, performing QA, defect management and User Acceptance Testing as well as oversight of all project deliverables.
• Assist staff to understand the organization's vision and values and their importance. Translates the vision and values into day-to-day activities and behaviors.
• Provide strategic leadership while staying tactically close to the day-to-day operations
• Provide weekly status report of issues pertaining to department and/or employees
• Monitor and analyze department trends and errors to improve on training opportunities
• Conduct regular meetings with on-site and cross-site staff
• Other assignments as required by Senior Leadership
What are we looking for?
We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
• 5+ years experience in the Brokerage Operations, specifically Account Transfers/ACATs/Non-ACATs or Bachelor's degree in related field
• SIE, and Series 99 or Series 7 required
Core Competencies:
• Ability to work independently in a fast paced environment with multiple priorities
• Ability to work with and communicate effectively to various levels throughout the organization.
• Ability to learn multiple aspects of the Financial Services industry and understand how it all connects
• Excellent verbal and written communication skills
• Personable and reliable self-starter who requires minimal management oversight for day-to-day work responsibilities
• Strong attention to detail with a pro-active approach to solving and preventing problems
Preferences:
• 2+ years of management experience
• ACATS experience is a must have for this role
• Ability to effectively communicate to senior leadership, financial professionals, and third party vendors.
• All Microsoft applications, particularly, VISIO, WORD, ACCESS, PowerPoint and Excel
• Experience with mutual funds products and reconciliation of mutual funds
• Knowledge of legal and regulatory environment provided by Federal Regulators (SEC), Self-Regulatory Organizations (FINRA), State Regulatory Departments, Bank regulated departments, or Audit experience
• Bachelor Degree preferred
Pay Range:
$68,804.00 - $114,639.00
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
